Lost password issue

Discussion in 'ESET Smart Security' started by Kolopardos, Jun 22, 2008.

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  1. Kolopardos

    Kolopardos Registered Member

    Joined:
    Jun 22, 2008
    Posts:
    1
    Hi there!
    i'm a happy owner of NOD32 Smart Security.Today i tried to retrieve my password from lost password system. I want the password to download the 64bit version. but i dont get any e mail at my address:( What i should do?

    Ty in advance
     
  2. Kosak

    Kosak Registered Member

    Joined:
    Jul 25, 2007
    Posts:
    711
    Location:
    Slovakia
    Hi!

    If you purchased product from other vendor like ESET or one of authorized distributors or resellers, you have to contact support.
     
  3. Underlord

    Underlord Registered Member

    Joined:
    Jun 22, 2008
    Posts:
    1
    i think it´s so crappy:gack: that your retrieve password by email does not work at all:blink: i have tried so many times and it doesn´t, it´s the same email i used when i bought your license! o_O o_O :'( i really enjoy your program and i find it extremely good!

    Regards

    Peter Kejser
     
  4. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    The system doesn't work for licenses both from other distributors. If you purchased a license from ESET, llc, you should receive the license email after filling in the form. Otherwise you'll need to contact the distributor/reseller you purchased the license from.
     
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