Lost Key File :( Can Diamond Help?

Hello,

Last year I registerd my copy of TDS-3 and love my program but am unable to use the full version due to the fact that this year we have had rain and flooding in my area and I lost most of my storage CD's due to water damage with files and passwords for programs I run, unfortunatly my TDS key file was one of them.

Is there any way to recover my key file from Diamond? I payed with CC and they should have a copy of that along with my full name and e mail.

I appreciate all your help as I am anxious to get TDS going again as soon as possible.

Best Regards,
FireDancer

 

Hi FireDancer, Sorry to here about your problem. All you need do is to email support@diamondcs.com.au stating the original email address you used when purchasing TDS3 and they will send you a new key. Any other details you can remember may help as well.

HTH Pilli

 

Pilli,

Thanks, I have sent the mail as you suggested and am awaiting a responce.

Regards,
FireDancer

 

Pilli,

Thanks again... I have recieved my replacement Key file and thanks to Diamond for the quick responce my machine is once again happy and safe from nastys

Regards,
FireDancer

 

Congratulations with your reconnection to the TDS family!