PhantOm Is it possible to contact Frederic as I have been attempting to access the home page of Look n Stop for the last 24 hours?. It keeps timing out using Firefox and IE8 and probably needs his attention. Regards noel1947
I have cleaned out the cache in both programs and still the site times out. I have just reformated and need to run LooknStop_Setup_207_x64_VC2005.exe to reinstall Look n Stop. From Australia I cannot access site for downloads etc. noels7
I have tried Firefox, IE 32 &64 bit versions, Google Chrome and anonymous proxy server and am unable to load the LNS site from Australia. Have even stopped MSI, Webroot SecureAnywhere and turned off Windows firewall. LooknStop_Setup_207_x64_VC2005.exe download from the website will not start and finally produces an error message: An error occurred downloading the following resource: http://www.looknstop.com/vcredist/vcredist_x64_SP1_en/vcredist_x64.exe Date: 15/11/2011 11:37:09 AM The following is the install log: The following properties have been set: Property: [AdminUser] = true {boolean} Property: [ProcessorArchitecture] = AMD64 {string} Property: [VersionNT] = 6.1.1 {version} Running checks for package 'Visual C++ Runtime Libraries (x64) - SP1', phase BuildList Running MsiProductCheck with ProductCode '{071c9b48-7c32-4621-a0ac-3f809523288f}' MsiQueryProductState returned '-1' Setting value '-1 {int}' for property 'VCRedistInstalled' The following properties have been set for package 'Visual C++ Runtime Libraries (x64) - SP1': Property: [VCRedistInstalled] = -1 {int} Running checks for command 'vcredist_x64_SP1_en\vcredist_x64.exe' Result of running operator 'ValueGreaterThanEqualTo' on property 'VCRedistInstalled' and value '5': false Result of running operator 'ValueEqualTo' on property 'AdminUser' and value 'false': false Result of running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'AMD64': false Result of checks for command 'vcredist_x64_SP1_en\vcredist_x64.exe' is 'Install' 'Visual C++ Runtime Libraries (x64) - SP1' RunCheck result: Install Needed Installation of components 'Visual C++ Runtime Libraries (x64) - SP1' was accepted. Copying files to temporary directory "C:\Users\Noel\AppData\Local\Temp\VSD6AB3.tmp\" Downloading files to "C:\Users\Noel\AppData\Local\Temp\VSD6AB3.tmp\" (15/11/2011 11:36:48 AM) Downloading 'vcredist_x64_SP1_en\vcredist_x64.exe' from 'http://www.looknstop.com/vcredist/vcredist_x64_SP1_en/vcredist_x64.exe' to 'C:\Users\Noel\AppData\Local\Temp\VSD6AB3.tmp\' Download completed at 15/11/2011 11:37:09 AM Downloading failed with HRESULT=-2146697211 I have been using LNS for about 8 years and over the last 18 months have installed using LooknStop_Setup_207_x64_VC2005.exe approx 3 times due to computer crash and reformats. Have never experienced any problems with installation of LNS before. Any further advice or assistance would be appreciated. noel1947
I wonder whether it would be worth changing your DNS servers in your router to opendns servers and try that?. ellison