log file - problems

My sons computer from college had/has problems. I ran CWS, SpybotSD, and Adaware. Had over 400 items that they removed, and ran multiple times, rebooting each time, and removing more each time. Continue to have problems with CWS, says Cool search trojan - CWS.Smartsearch.2 is present. Please look at the log, and give me any sugestions. Also, had several erros with "common name" program that kept comming back.

Thanks,

Barron...




Logfile of HijackThis v1.97.7
Scan saved at 11:51:47 PM, on 2/1/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Office keyboard utility\1.2\nhksrv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\System32\PROMon.exe
C:\WINNT\System32\CTHELPER.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe
C:\Program Files\Browser mouse\1.2\mouse32a.exe
C:\WINNT\System32\a.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Office keyboard utility\1.2\MMKEYB.EXE
C:\Program Files\AIM95\aim.exe
C:\Program Files\Office keyboard utility\1.2\TrayMon.exe
C:\Program Files\Office keyboard utility\1.2\osd.exe
C:\Program Files\America Online 9.0a\aoltray.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe
C:\WINNT\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [Keyboard Preload Check] C:\OEMDRVRS\KEYB\Preload.exe /DEVID: /CLASS:Keyboard /RunValue:"Keyboard Preload Check"
O4 - HKLM\..\Run: [PROMon.exe] PROMon.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE
O4 - HKLM\..\Run: [Jet Detection] C:\Program Files\Creative\SBAudigy\PROGRAM\ADGJDet.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Antivirus] C:\WINNT\av.exe
O4 - HKLM\..\Run: [fnsyqaos] C:\WINNT\kayejqnm.exe
O4 - HKLM\..\Run: [AHNUELRY] C:\WINNT\AHNUELRY.exe
O4 - HKLM\..\Run: [FLMOFFICEKEYBOARD] C:\Program Files\Office keyboard utility\1.2\OFFICEKB.exe
O4 - HKLM\..\Run: [FLMBROWSERMOUSE] C:\Program Files\Browser mouse\1.2\mouse32a.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\System32\bridge.dll",Load
O4 - HKLM\..\Run: [systray] C:\WINNT\System32\a.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB

 

Hi barron,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [UpdReg] C:\WINNT\UpdReg.EXE

O4 - HKLM\..\Run: [Antivirus] C:\WINNT\av.exe
O4 - HKLM\..\Run: [fnsyqaos] C:\WINNT\kayejqnm.exe
O4 - HKLM\..\Run: [AHNUELRY] C:\WINNT\AHNUELRY.exe

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\System32\bridge.dll",Load
O4 - HKLM\..\Run: [systray] C:\WINNT\System32\a.exe

Then reboot into safe mode
and delete:
C:\WINNT\av.exe
C:\WINNT\kayejqnm.exe
C:\WINNT\System32\bridge.dll
C:\WINNT\System32\a.exe

Regards,

Pieter

 

Thanks,
Everyting works fine now.

Thank you so much.

Barron

 

Good job, barron.

Glad we could help,

Pieter