linux agent install problems on fedora core 5

Discussion in 'Acronis True Image Product Line' started by yaniv.fer, Aug 21, 2006.

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  1. yaniv.fer

    yaniv.fer Registered Member

    Joined:
    Aug 16, 2006
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    hello

    i have downloaded the trail version Acronis Enterpise 9.1

    and i have run some tests with diffrent linux versions.

    i did not get the agent to install on Fedora Core 5.

    is it possible to install the agent on Fedora Core5? and if yes how?


    thanks
     
  2. yaniv.fer

    yaniv.fer Registered Member

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    i have tried to install the modules with commands found in the howto-install


    dkms build -m snapapi26 -v snapapi26-0.7.5 --config config-2.6.15-1.2054_FC5 --arch i686 --kernelsourcedir /usr/src/kernels/2.6.15-1.2054_FC5-i586/

    Error! DKMS tree does not contain: snapapi26-snapapi26-0.7.5
    Build cannot continue without the proper tree.


    what now? some one knows how to install it?
     
  3. yaniv.fer

    yaniv.fer Registered Member

    Joined:
    Aug 16, 2006
    Posts:
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    or better
    can some one please tell me what packages are needed to install the agent?
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello yaniv.fer,

    Thank you for choosing Acronis Linux Server Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Yes, Acronis True Image Linux Agent can be installed on Fedora Core 5.

    Please download the Linux System Report utility available here and do the following to create the report:

    - Unpack the archive: # tar xvf sysinfo.tar

    - Make the script executable: # chmod +x sysinfo

    - Run the executable: # ./sysinfo

    Then submit a request for technical support. Attach the collected file and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. Indicate in the subject of your request that you want to contact Marian Fadeeva. Marian will proceed with the investigation and try to provide you witht the most suitable solution as soon as possible.

    Thank you.
    --
    Aleksandr Isakov
     
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