License renewal bug

Discussion in 'ESET Smart Security' started by mjm3, Apr 29, 2009.

Thread Status:
Not open for further replies.
  1. mjm3

    mjm3 Registered Member

    Joined:
    Apr 29, 2009
    Posts:
    1
    Sorry if you're already aware of this but I just wanted to let you know if not.

    I just renewed a license for ESS on Vista. When transferring the new password into the appropriate box, no apparent change occurred.
    However, virus signature definitions update occurred successfully, even though the expiry date shown was 'invalid' and the taskbar icon red.
    The resolution of this was to copy and paste the username (even though it was the same), as well as the password into the renewal box and all turned a pleasant green.

    Thanks,
    Michael.
     
  2. catnotspam

    catnotspam Registered Member

    Joined:
    May 1, 2009
    Posts:
    42
    Location:
    haifa
    i had this bug
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,375
    Are you saying the information was not refreshed after 24-48 hours automatically? In such case, it might be a bug, but I have never seen a case when it wouldn't work as supposed.
     
Thread Status:
Not open for further replies.