License number 'Trang Web nay coi cung hay, vao coi thu di ...

Discussion in 'General Returnil discussions' started by gdartillero, May 5, 2013.

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  1. gdartillero

    gdartillero Registered Member

    Joined:
    May 5, 2013
    Posts:
    1
    Location:
    Philippines
    "License number 'Trang Web nay coi cung hay, vao coi thu di http://www.freewebtown.com/gaigoisaigon/' is absent in the database"
    I am getting that message in my returnil inbox. What does it mean?
     
  2. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hi gdartillero and welcome to the forums :)

    Please open a support ticket at support (dash) tech (at) returnil (dot) com with a report and attach the following logs so we can take a closer look at what is happening:

    RVS 2010:

    * "C:\Windows\rvs3.log"
    * "C:\Windows\rvs3-inst.log"

    RSS/RVS 2011:

    The rvs3.log and rvs3.inst.log files in the following folder: "C:\ProgramData\Returnil\RVS3\log"

    All versions:

    * MSINFO32 report: Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your support e-mail.

    Mike
     
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