License Extension

Discussion in 'ESET NOD32 Antivirus' started by tuntun, Jul 7, 2011.

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  1. tuntun

    tuntun Registered Member

    Joined:
    May 24, 2011
    Posts:
    39
    Hi,

    I am using NOD32 AV with 2 yrs license and will expire around 2013. Recently I got a promotion of extension license for next 2 yrs. In such can I go and activate to existing license? so that i can continuously use for 4 yrs. Reason: the key was sold to me in a paper card and worry I am lost it in somehow in next 2yrs.

    Can ESET do such license combination?

    Thanks
     
  2. NoobStick

    NoobStick Guest

    Joined:
    Jun 23, 2011
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    Hello TunTun

    Its maybe a boring answer but try to call your local Eset support to see if you and support can find a solution.

    Best Regards and take care :)

    NoobStick
     
  3. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
    588
    Generally, the license period for that card you received will begin on the day you activate that number. For this reason, I'd recommend activating the serial number on this card on the day your current license expires OR on the day your card expires, whichever comes first. This will ensure you get the maximum amount of time you can for your account. If you activate that card now, you could be losing whatever time is still remaining on your paid license.

    To verify that the information I've given you above is correct, I would echo NoobStick and call your local ESET Customer Care or sales department.
     
  4. tuntun

    tuntun Registered Member

    Joined:
    May 24, 2011
    Posts:
    39
    Thank you for your reply. In such I have to keep it for another 2 yrs.

    Regards
     
  5. ThomasC

    ThomasC Former ESET Support Rep

    Joined:
    Sep 8, 2008
    Posts:
    209
    I would recommend scanning it into your computer and then filing the card away. This way if you lose the card you still have the required information to activate later.
     
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