Licence renewal?

Discussion in 'NOD32 version 2 Forum' started by DavidCo, Jun 9, 2006.

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  1. DavidCo

    DavidCo Registered Member

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    I have just got a notification from Aspect (UK) saying that my licence (1st) expires in 30 days.
    I also have a 60 day addition for the participation in the survey.
    I have e-mailed them, but why didn't they know.
    :)
     
  2. ASpace

    ASpace Guest


    I don't know why these resellers/distributors don't know . This is an issue connected to them so they are the onliest who can help you :)
     
  3. Blackspear

    Blackspear Global Moderator

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    Hi DavidCo, please eMail sales @ eset.com with a link to this thread and they should be able to sort it out for you.

    Let us know how you go...

    Cheers :D
     
  4. DavidCo

    DavidCo Registered Member

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    Blackspear

    Done, will post results.
    Cheers
     
  5. DavidCo

    DavidCo Registered Member

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    Blackspear

    Sent email to ESET sales and Aspect but have not had a reply.
    Have taken off 'silent' mode.
     
  6. Blackcat

    Blackcat Registered Member

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    David,

    I would try phoning them now ;)
     
  7. PatG

    PatG Registered Member

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    According to records, my license expires on 7-17-06, but so far, have not received any kind of popup notice. How far in advance should I receive notice?
     
  8. DavidCo

    DavidCo Registered Member

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  9. PatG

    PatG Registered Member

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  10. Blackspear

    Blackspear Global Moderator

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    I think it is 14 days prior to expiry.

    Cheers :D
     
  11. alant56

    alant56 Registered Member

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    Hi PatG/Blackspear

    It's actually 10 days prior to expiry and should then pop up every day, giving a link to visit for renewal (until expiry or it is renewed).

    Alternatively, you should be able to renew from US website (I see you are based South Alabama) www.eset.com if less than 30 days to expiry.
     
  12. Blackspear

    Blackspear Global Moderator

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    Thanks Alan, I knew it was more than a week but wasn't certain exactly how long.

    By the way, welcome to Wilders :D

    Cheers :D
     
  13. alant56

    alant56 Registered Member

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    Hi David

    I'm sending you a private message on this one.
     
  14. PatG

    PatG Registered Member

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    Gosh Guys, thanks for the valuable info! No one values info until they really need it and sincerely appreciate the input. Will be watching for the popup!
    :)
     
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