Licence Renewal - Reducing number of Licences?

Discussion in 'ESET NOD32 Antivirus' started by avanzato, May 14, 2010.

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  1. avanzato

    avanzato Registered Member

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    May 14, 2010
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    Hi,
    I've presently got 2 Licences for 2 years for NOD32. On the Renewal web page there is only a method of increasing the number of Licences.

    Anyone know a way of reducing the number? I no longer need one for my 2nd PC.

    Many thanks.
     
  2. TyeF

    TyeF Former Eset Moderator

    Joined:
    Feb 19, 2010
    Posts:
    78
    Hello,

    You cannot increase or decrease the number of licenses during renewal online. You can only renew the same quantity of licenses that you originally purchased. For example, if you originally purchased one four-user pack of licenses, you can only purchase one four-user pack of licenses at the renewal price. If you would like to change the number of licenses you are renewing, call 1-866-343-ESET (3738 ).
     
  3. avanzato

    avanzato Registered Member

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    Thanks for that. I'm in the UK, but I have the UK number.
     
  4. webyourbusiness

    webyourbusiness Registered Member

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    Nov 16, 2004
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    Throughout the USA and Canada

    if you bought from a reseller, they can help. Increase, decrease - it doesn't matter. Just because someone says it can't be done - doesn't mean it really can't... ;)
     
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