licence expiration

Discussion in 'NOD32 version 2 Forum' started by cadmus, Jul 31, 2004.

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  1. cadmus

    cadmus Registered Member

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    Maybe I have a blind spot, but I can't find my licence expiration date.
     
  2. Mack Jones

    Mack Jones Registered Member

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    Check out your confirmation email when you purchased NOD32.
    This is the one with your login/pass.
     
  3. cadmus

    cadmus Registered Member

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    For reasons I'm embarassed to explain I no longer have that e-mail. (did write down name and password)
     
  4. Detox

    Detox Retired Moderator

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    I do believe that if you email support and give your username they will tell your your expiration date... Hafta check around my NOD32 to see if it shows expiration somewhere.
     
  5. marti

    marti Registered Member

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    Cadmus,

    The program doesn't show expiration date. If you keep your credit card statements, look for a charge from "Eset"
     
  6. BlueZannetti

    BlueZannetti Administrator

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    As far as I know, this information isn't shown it in the program (this would actually be a somewhat nice information bit to add).

    Since I just went through the renewal process, I can say that the Event log did show a message that my license was expiring, and I did receive a popup notice the next day. This happened basically a week in advance of the expiration - but I had a record of that date with my username and password - so I had recently seen it as I fiddled with reloading that info for the new beta version. The automated notice does work though.

    Blue
     
  7. cadmus

    cadmus Registered Member

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    Thanks guys. Thing is I payed by money-order/snail mail and got no confirmation as of 2 weeks. Will try support.
     
  8. ronjor

    ronjor Global Moderator

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    Send an email to sales@nod32.com and tell them your problem.

    Or you could call and talk to Yvette.

    Phone
    (619) 437-7037

    Eset Software
    1317 Ynez Place
    Suite CD, Coronado
    California, 92118
    USA
     
    Last edited: Jul 31, 2004
  9. Blackspear

    Blackspear Global Moderator

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    Add your Username in with the email, and they should be able to pull up your details pretty quick smart...

    Cheers :D
     
  10. cadmus

    cadmus Registered Member

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    Sorry for tardy response. Was sent needed info. Don't know why earliar poster finds Eset a "black hole". The are prompt and helpful in my case.

    thanks again
     
  11. Blackspear

    Blackspear Global Moderator

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    Good to see it has been resolved :D

    Cheers :D
     
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