Level One Ip CamSecure and NOD32 URGENT

Discussion in 'NOD32 version 2 Forum' started by gkapel, Mar 2, 2007.

Thread Status:
Not open for further replies.
  1. gkapel

    gkapel Registered Member

    Joined:
    Oct 10, 2006
    Posts:
    16
    Hello,

    I have a problem with a software which manage ip cameras and NOD32. When i have install NOD32 and i use the Ip CamSecure software for the cameras the ntdll.dll crash from MainConsole.exe.

    When i have uninstall the NOD32 and i use the mainconsole.exe nothing happens.

    i try to disable IMON but after many of hours it crash again. i have exclude from AMON the hole folder of the programm but it still crashes. o_O o_O

    any Idea?
     
  2. uc-icq

    uc-icq Registered Member

    Joined:
    Oct 28, 2006
    Posts:
    129
    Did you look up Windows error log and try to locate what file(s) generated the error?
     
  3. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Have you tried excluding the file in IMON as well?

    IMON> Setup> Miscellaneous> Exclusion> Edit

    Cheers :D
     
  4. gkapel

    gkapel Registered Member

    Joined:
    Oct 10, 2006
    Posts:
    16
    yes i exclude the programm from the IMON but still crashes. It crashes even if the IMON is not enable.
     
  5. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Have you also excluded the application in both long and short name within AMON?

    Cheers :D
     
  6. gkapel

    gkapel Registered Member

    Joined:
    Oct 10, 2006
    Posts:
    16
    i have exclude the whole folder of LevelOne from C:\Program Files\ from AMON.
     
  7. uc-icq

    uc-icq Registered Member

    Joined:
    Oct 28, 2006
    Posts:
    129
    Have you tried updating LevelOne software that may resolve/fix a possible conflict/bug, if present?
     
  8. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    So you have excluded in BOTH "long" and "short" file names?

    Cheers :D
     
Thread Status:
Not open for further replies.