"Last Scan" Info Disappears

Discussion in 'Prevx Releases' started by bikpela_man, Aug 23, 2010.

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  1. bikpela_man

    bikpela_man Registered Member

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    On the main Prevx splash screen I loose the "Last Scan" information after about 24 hours. After 24 hours the information is completely missing - that is, it is blank. Right after I do a scan though, the "last scan" info will update for about 24 hours and then the info disappears. Thus has continued to happen even after three of four software updates. What can I do?
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    That is normal as I use my desktop every other day and it's blank also but like you say you do a scan and the info is back! Maybe PrevxHelp can explain why?

    TH
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    The last scan results only keep track for 24 hours as at that point we always recommend rescanning. You can, however, always see the last scan time by saving a scan log.
     
  4. pling_man

    pling_man Registered Member

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    Now I didn't know that because I do a scan every day. ;) Instead of just making it blank, could it not say, "more than 24 hours ago, a rescan is recommended"?
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We did do this before, although I suspect this was dropped during our translation to Unicode support. Ill check if this is possible to reimplement :)
     
  6. bikpela_man

    bikpela_man Registered Member

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    It would be good to re-implement if you can. Thanks everyone for your input.
     
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