Large 2884kb update and BSD.

Discussion in 'NOD32 version 2 Forum' started by imbasic, Aug 3, 2005.

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  1. imbasic

    imbasic Guest

    Greetings,

    I have a bit of a problem here. Since the large update came out everytime I update nod32 with it and go to reboot, restart, or shutdown and start I get nothing but BSD's.

    I am not able to do anything beyond this point but a forced shutdown, can't even do a three finger salute. Almost total system freeze other than the fatal exception error's.

    Luckily I have system restore software and have been able to restore my system to a point before the update from the boot up screen and only lost a little info that is easily recovered.

    I have tried this large update quite a few times now with same results. Funny thing is once I do the update I can continue on working, surfing, or whatever until I shutdown, restart, or reboot.

    This is a total bummer.:( I am really happy with nod32. Up until now it has played very nice with my system.

    Hopefully somebody has some suggestion's.

    Auto update has been turned off in nod32 until this problem can be fixed.

    Copied and pasted info below.

    ==========================================

    NOD32 antivirus system information
    Virus signature database version: 1.1184 (20050801)
    Dated: Monday, August 01, 2005
    Virus signature database build: 5935

    Information on other scanner support parts
    Advanced heuristics module version: 1.016 (20050616)
    Advanced heuristics module build: 1085
    Internet filter version: 1.002 (20040708]
    Internet filter build: 1013
    Archive support module version: 1.033 (20050727)
    Archive support module build version: 1127

    Information about installed components
    NOD32 For Windows 95/98/ME - Base
    Version: 2.50.25
    NOD32 for Windows 95/98/ME - Standard component
    Version: 2.50.25
    NOD32 For Windows 95/98/ME - Internet support
    Version: 2.50.25

    Operating system information
    Platform: Windows 98
    Version: 4.10.2222 A
    Version of common control components: 5.81.4916
    RAM: 192 MB
    Processor: AMD-K7(tm) Processor
     
  2. VikingStorm

    VikingStorm Registered Member

    Joined:
    Jun 7, 2003
    Posts:
    387
    A BSOD? Do you remember what it said?
     
  3. imbasic

    imbasic Guest

    Yes, three to four BSOD's one after the other then system freeze.

    No unfortunately I don't remember what it said other than fatal exception. I would have to do the update again. Then write it down. I guess I had better get to it.

    Thanks for the reply.
     
  4. imbasic

    imbasic Guest

    Some fatal exception's received after update then two forced shutdown's and restart's.

    A fatal exception 06 has occurred at 0028:D29060BC. The current application will be terminated.

    * Press any key to terminate the application.
    * Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information in all applications.

    Press any key to continue_

    Other fatal exceptions same format as above.

    OE 0028:D393532A
    OD 16BF:014F75B6
    OD 0028:0000035B two of these
    OD 0246:014F47FB two of these
    OD 05F2:014F268B
    OE 0028:00AA13A2

    In the middle of all this I got this.

    Warning!
    The system is either busy or has become unstable. You can wait and see if it becomes available again or you can restart your computer.

    I then did a system restore to before update and came and posted this.
     
  5. imbasic

    imbasic Guest

    The two fatal exceptions with the emoticons are this without spaces.

    06 0028: D29060BC
    OE 0028: D393532A
     
  6. FanJ

    FanJ Guest

    Hi imbasic,

    I tried to copy your posting without the smilies enabled.

    ==========

    Some fatal exception's received after update then two forced shutdown's and restart's.

    A fatal exception 06 has occurred at 0028:D29060BC. The current application will be terminated.

    * Press any key to terminate the application.
    * Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information in all applications.

    Press any key to continue_

    Other fatal exceptions same format as above.

    OE 0028:D393532A
    OD 16BF:014F75B6
    OD 0028:0000035B two of these
    OD 0246:014F47FB two of these
    OD 05F2:014F268B
    OE 0028:00AA13A2

    In the middle of all this I got this.

    Warning!
    The system is either busy or has become unstable. You can wait and see if it becomes available again or you can restart your computer.

    I then did a system restore to before update and came and posted this.
     
  7. FanJ

    FanJ Guest

    Hi imbasic,

    I have no problem with it on my W98SE machine.

    Maybe you need to do a clean install, but I would strongly advice to wait for the advice of one of the NOD32 gurus/mods !

    =====

    For your info, here is my NOD info (on a Dutch W98SE machine):

    NOD32 antivirus system information
    Virus signature database version: 1.1185 (20050801)
    Dated: maandag 1 augustus 2005
    Virus signature database build: 5950

    Information on other scanner support parts
    Advanced heuristics module version: 1.016 (20050616)
    Advanced heuristics module build: 1085
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.033 (20050727)
    Archive support module build version: 1127

    Information about installed components
    NOD32 For Windows 95/98/ME - Base
    Version: 2.50.25
    NOD32 for Windows 95/98/ME - Standard component
    Version: 2.50.25
    NOD32 For Windows 95/98/ME - Internet support
    Version: 2.50.25

    Operating system information
    Platform: Windows 98
    Version: 4.10.2222 A
    Version of common control components: 5.81.4916
    RAM: 511 MB
    Processor: x86 Family 6 Model 8 Stepping 1
     
  8. kalpik

    kalpik Registered Member

    Joined:
    May 26, 2005
    Posts:
    369
    Location:
    Delhi, India
    Even i have absolutely NO problem with the update! (But im on XP) Maybe u could try un-install and re-install NOD32. Most of the times the problem is solved with a re-install!
     
  9. imbasic

    imbasic Guest

    Thanks FanJ,

    I should have thought to disable smilies. Much appreciated.

    Hello FanJ,

    Glad to hear that you had no problems with your W98SE. That is one of the things I was wondering about. Would not wish this on anyone. It has been a bit of a headache.

    Yes, I have been thinking about doing a reformat and install of my OS, if that is what you meant by clean install. It has been about six months since last install and things are a little cluttered.

    Hello kalpik,

    Good thought. I will try to un-install and re-install nod32 and see if that does it.

    If not then I'll let you know.

    Thanks to both of you.

    Regards.
     
  10. imbasic

    imbasic Guest

    I un-installed then re-installed nod32. Then I updated and restarted and the problem is still there. So it was a no go.
     
  11. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    57,722
    Location:
    Texas
    Unload Imon, disable Internet Monitor, quit, and restart. Do you still get the blue screen?
     
  12. imbasic

    imbasic Guest

    Hello ronjor,

    I updated to Virus signature database version: 1.1185 (20050801), then unloaded Imon, disabled Internet Monitor, quit, and restarted. Yes I still got the blue screen, two of them.

    However I did not get a complete system freeze this time. Though my desktop would not load I was able to do a ctrl+alt+del for a restart, then a system restore from the boot screen.

    I did not have to do a forced shut down this time so that is good.

    Appreciate your responce.
     
  13. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    57,722
    Location:
    Texas
    imbasic

    Since the update works on other machines, it must be machine specific to yours.

    A definitions update shouldn't cause those problems. If it were a component upgrade, it's possible.

    You could send a link to this thread to support at eset dot com.

    In the meantime, maybe an Eset mod will take a look at this thread.
     
  14. imbasic

    imbasic Guest

    Thanks ronjor,

    Yeah, I have been thinking it has something to do with my configuration.

    I'll give Eset support a link to this thread.

    I am most likely going to go ahead and reformat and reinstall my OS and all software.

    Regards.
     
  15. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    57,722
    Location:
    Texas
    That's drastic. It may not be the cure. Why not wait for a few suggestions in the meantime?
     
  16. imbasic

    imbasic Guest

    Not too drastic. lol

    It will be a couple of days to a week before I get the hours to sit and do it anyway. Should have said that when I mentioned a reformat.

    Thanks.
     
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