Knowledge base site not reachable

Discussion in 'ESET NOD32 Antivirus' started by FanJ, Sep 25, 2012.

Thread Status:
Not open for further replies.
  1. FanJ

    FanJ Updates Team

    Joined:
    Feb 9, 2002
    Posts:
    2,564
  2. siljaline

    siljaline Former Poster

    Joined:
    Jun 29, 2003
    Posts:
    6,619
    The ESET knowledge base is down from where I sit as well.
     
  3. foneil

    foneil Eset Staff Account

    Joined:
    Dec 7, 2010
    Posts:
    255
    Location:
    San Diego
    We are working on a permanent fix to the issues affecting the Knowledgebase. We are also implementing a temporary solution to allow access Knowledgebase articles in the meantime.
     
  4. foneil

    foneil Eset Staff Account

    Joined:
    Dec 7, 2010
    Posts:
    255
    Location:
    San Diego
    The Knowledgebase is available and functioning normally. If you continue to experience page delays or missing content, please let us know. In some cases of images not loading, clearing your browser cache works.

    Furthermore, we will continue to work on an alternate solution should this issue arise again to mitigate any downtime in the future.
     
  5. FanJ

    FanJ Updates Team

    Joined:
    Feb 9, 2002
    Posts:
    2,564
    Thanks foneil for keeping us updated and the hard work.
     
Thread Status:
Not open for further replies.