Keenval.c Trojan help

Discussion in 'adware, spyware & hijack cleaning' started by Robin, May 5, 2004.

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  1. Robin

    Robin Registered Member

    Joined:
    May 5, 2004
    Posts:
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    Hi. AVG found Keenval.c Trojan in my computer. I have read a few articles that say to run HijackThis but I don't know what to do afterwards. Here is my log:
    Can anyone help ?
    Thanks
    robin
    Logfile of HijackThis v1.97.7
    Scan saved at 7:52:52 PM, on 5/5/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\VetMsgNT.exe
    C:\WINDOWS\System32\LXSUPMON.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
    C:\Documents and Settings\Robin\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://login.prospero.com/dir-login...gnDST=http://forums.delphiforums.com/myforums (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - (no file)
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\System32\LXSUPMON.EXE RUN
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [VetTray] C:\PROGRA~1\CA\ETRUST~1\ETRUST~1\VetTray.exe
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\CA\ETRUST~1\ETRUST~2\ca.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: ComcastHSI (HKLM)
    O9 - Extra button: Support (HKLM)
    O9 - Extra button: Help (HKLM)
    O9 - Extra button: Support (HKCU)
    O16 - DPF: Arcsoft Web Uploader - http://www.hpphoto.com/downloads/ReadFileApplet.cab
    O16 - DPF: axscanner - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: axscannerruntime - http://www.pestscan.com/scanner/axscannerruntime.cab
    O16 - DPF: mscomctl - http://www.pestscan.com/scanner/mscomctl.cab
    O16 - DPF: msvcp71 - http://download.pestpatrol.com/Downloads/Components/msvcp71.cab
    O16 - DPF: msvcr71 - http://download.pestpatrol.com/Downloads/Components/msvcr71.cab
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {29B2C103-AB53-4971-B765-FC1CE5D8B2D1} - http://www.silvercrk.com/php/hwspades_scecab_68.85.204.54.276651064446160518_1385727.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/mickey/us/win/QuickTimeInstaller.exe
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdq/downloads/sysinfo.cab
    O16 - DPF: {4BEE3896-4820-48D1-85EA-5A9A9ECD3D95} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe
    O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdq/downloads/msxml4.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37852.3402314815
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://download.microsoft.com/download/7/E/6/7E6A8567-DFE4-4624-87C3-163549BE2704/clearadj.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://anu.popcap.com/games/popcaploader_v5.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
    O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://ipgweb.cce.hp.com/bus-nacons/caller/SysQuery.cab
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    Hi Robin,


    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder.

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr*http://my.yahoo.com

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com

    R3 - Default URLSearchHook is missing
    O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - (no file)

    Then reboot.

    Where does AVG find Keenval?
    Full path and filename please.

    Regards,

    Pieter
     
  3. Robin

    Robin Registered Member

    Joined:
    May 5, 2004
    Posts:
    4
    Here is the file that AVG has when I click "write to file"....

    Results of Complete Test, date and time 5/5/2004 19:16:31 :

    Testing C:\ serial 304E-C1B1
    C:\HIBERFIL.SYS Cannot open; not checked!
    C:\Documents and Settings\All Users\Application Data\Microsoft\NETWORK\Downloader\QMGR0.DAT Cannot open; not checked!
    C:\Documents and Settings\All Users\Application Data\Microsoft\NETWORK\Downloader\QMGR1.DAT Cannot open; not checked!
    C:\Documents and Settings\LocalService\NTUSER.DAT Cannot open; not checked!
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Cannot open; not checked!
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
    C:\Documents and Settings\NetworkService\NTUSER.DAT Cannot open; not checked!
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Cannot open; not checked!
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
    C:\Documents and Settings\ROBIN\NTUSER.DAT Cannot open; not checked!
    C:\Documents and Settings\ROBIN\ntuser.dat.LOG Cannot open; not checked!
    C:\Documents and Settings\ROBIN\Local Settings\Application Data\Microsoft\WINDOWS\USRCLASS.DAT Cannot open; not checked!
    C:\Documents and Settings\ROBIN\Local Settings\Application Data\Microsoft\WINDOWS\UsrClass.dat.LOG Cannot open; not checked!
    C:\Program Files\Common Files\UPDATER\SUI.EXE Trojan horse Downloader.Keenval.C
    C:\WINDOWS\SYSTEM32\BOLAE9.DLL repaired
    C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM.LOG Cannot open; not checked!
    Testing D:\ volume SYSTEM_SAV serial 34AB-0AEF

    Test finished, duration 00:18:55.3 s
    22571 objects tested, 2 found infected
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,331
    Location:
    Netherlands
    There should be no problem deleting that one. Try in safe mode if it doesn't want to go in normal mode.

    Regards,

    Pieter
     
  5. Robin

    Robin Registered Member

    Joined:
    May 5, 2004
    Posts:
    4
    Thanks!

    Robin
     
  6. Robin

    Robin Registered Member

    Joined:
    May 5, 2004
    Posts:
    4
    Just wanted to let you know that I have removed the virus. Thank you so much for your help.

    Robin
     
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