Kaspersky Update Error...

Discussion in 'other anti-virus software' started by GuardianofNight, Mar 18, 2005.

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  1. GuardianofNight

    GuardianofNight Registered Member

    Mar 13, 2005
    Hello everyone...,

    I am trying to update my Kaspersky antivirus (using a trial) on a 2nd computer I have but it is not wanting to connect to their servers to retrieve latest updates. It just hangs.

    If anyone is experiencing the same thing, please let me know.

    Thanks :)
  2. Firecat

    Firecat Registered Member

    Jan 2, 2005
    The land of no identity :D
    I dont know if this is related, but back when I used eScan (KAV engine) I'd experience similar hangs (though rarely). A good restart of the PC would help, and if that didn't work, I used to reinstall and everything was fine.

    A few days ago I had a problem accessing Kaspersky's main HTTP and FTP download servers. You might try an alternate server to the defaults if its possible.

  3. Blackcat

    Blackcat Registered Member

    Nov 22, 2002
    Christchurch, UK
    I have just this minute updated KAV 6 Internet Security Suite without any problems.

    In fact in the last week, a number of we KAV users have commented that the updates seem to be a lot faster. Apparently due to the new Server that Kaspersky seem to have employed.

    Is your firewal blocking the updater?

    Also have a look here; http://www.ice-kav.com/faqs.php#updatefail
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