Kaspersky Update Error...

Discussion in 'other anti-virus software' started by GuardianofNight, Mar 18, 2005.

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  1. GuardianofNight

    GuardianofNight Registered Member

    Joined:
    Mar 13, 2005
    Posts:
    76
    Hello everyone...,

    I am trying to update my Kaspersky antivirus (using a trial) on a 2nd computer I have but it is not wanting to connect to their servers to retrieve latest updates. It just hangs.

    If anyone is experiencing the same thing, please let me know.

    Thanks :)
     
  2. Firecat

    Firecat Registered Member

    Joined:
    Jan 2, 2005
    Posts:
    8,053
    Location:
    The land of no identity :D
    I dont know if this is related, but back when I used eScan (KAV engine) I'd experience similar hangs (though rarely). A good restart of the PC would help, and if that didn't work, I used to reinstall and everything was fine.

    A few days ago I had a problem accessing Kaspersky's main HTTP and FTP download servers. You might try an alternate server to the defaults if its possible.

    Regards,
    Firecat
     
  3. Blackcat

    Blackcat Registered Member

    Joined:
    Nov 22, 2002
    Posts:
    4,024
    Location:
    Christchurch, UK
    I have just this minute updated KAV 6 Internet Security Suite without any problems.

    In fact in the last week, a number of we KAV users have commented that the updates seem to be a lot faster. Apparently due to the new Server that Kaspersky seem to have employed.

    Is your firewal blocking the updater?

    Also have a look here; http://www.ice-kav.com/faqs.php#updatefail
     
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