Kaspersky Latest Release

Discussion in 'other anti-virus software' started by Minimalist, Aug 14, 2020.

  1. Krusty

    Krusty Registered Member

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    Well, I bought a new key from a third party store but can't find any way to enter it into KSC. I have added it to my.kaspersky so hopefully it will automatically apply once my current license expires. Otherwise I'll have to download from my account and install over the top.

    The tray icon is still bright red.
     
  2. hawki

    hawki Registered Member

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    At bottom right of GUI click on license time remaining info. > opens new window > click-on "Enter Activation Code"
     
  3. Krusty

    Krusty Registered Member

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    Thanks but nope.

    KSC.PNG

    Clicking "Problem found" brings up this:

    KSC License.PNG

    None of those options allow me to enter a key.
     
  4. hawki

    hawki Registered Member

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    Sorry Krusty -- I was working off of KIS and the GUI appeared to be the same.

    I think what you have already done via My Kaspersky is sufficient.

    "When you buy a renewal code in any other online store, you will have to add the code to My Kaspersky manually."

    https://support.kaspersky.com/us/13769
     
  5. Krusty

    Krusty Registered Member

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    :thumb: All good. Thanks anyway.
     
  6. adamgibbo

    adamgibbo Registered Member

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    Has anyone thought about the impact on Kaspersky with the potential conflict between Russia and Ukraine? I know that Kaspersky has now relocated its data-processing to Switzerland and Transparency Center in North America, but obviously Kaspersky's headquarters are still in Moscow.

    Just for clarity, this isn't a bash on Kaspersky or an conspiracy theory, simply a question on their capability to not comply with orders from their government (if any are ever given).

    I've always personally trusted Kaspersky and used KIS for 10+ years, but considering recent events it would be nice to hear other people's thoughts.
     
  7. xxJackxx

    xxJackxx Registered Member

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    I'd be just as worried if they complied with yours. That said what are they going to do? As I've stated before, do they really want to destroy the reputation of an international business to spy on you and I? Seems doubtful. I doubt any of the major players are any more or less trustworthy than the others. Proof of nefarious actions would end them pretty much immediately and permanently.
     
  8. adamgibbo

    adamgibbo Registered Member

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    I suppose they *could* introduce new capabilities they wanted to through a patch, a botnet, encrypt data, ect.
    But yes, almost immediately they would become regarded as untrustworthy and then bye bye Kaspersky.

    I suspect Eugene wouldn't *want* to destroy the reputation of one of best regarded security software companies to have existed, which he holds his own name to, but if his government were to force the company to perform any nitriferous actions, could they resist? Hopefully it'll never happen, but the world is a strange place at the moment.
     
  9. xxJackxx

    xxJackxx Registered Member

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    True, anything is possible but again, this is possible with any company and you should probably worry more about your ISP and cell phone provider than a company based in another country. I don't know that this convinces you to worry less but I really would not be concerned about this. There are far greater threats to your computer security.
     
  10. Krusty

    Krusty Registered Member

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    Email from Customer Support:

    "Dear customer,

    Greetings!

    Appreciate you getting in touch.

    We want to inform you that the new Kaspersky Security Cloud license will continue protecting your devices once the current license expires. Therefore, there's no further action required from your end.

    Should you face any issues or have any further queries, please do not hesitate to let us know, and we will be more than happy to assist you.

    We remain at your disposal.
    Ali || Customer Service Representative"
     
  11. imdb

    imdb Registered Member

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    thanks for the feedback, dave. :thumb:
     
  12. Krusty

    Krusty Registered Member

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    :thumb:
     
  13. Krusty

    Krusty Registered Member

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    At 15:09 today my license expired. Yep, it counted down to the minute. :shifty:

    I'm not sure if I needed to or if it may have linked automatically later, but I clicked on Renew which now gave me an option to click "I have a subscription". It then checked my account and allowed me to select the new key.

    I'm now covered for 366 days and my tray icon is green again.

    On my mobile all I needed to do was check for updates for the new license to activate. Maybe that's all that was required on my laptop too?

    Anyway, job done and I know for next year if I choose K again.
     
  14. Libraman

    Libraman Registered Member

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  15. waking

    waking Registered Member

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    Note that the Release Notes give an incorrect date for Patch H:

    "Patch H for Kaspersky Internet Security version 21.3.10.391 was released on January 31, 2021."
     
  16. Krusty

    Krusty Registered Member

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    I'd like a download link for the full installer. Anyone know one?
     
  17. Dragon1952

    Dragon1952 Registered Member

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    I think we all have to just wait for Patch H to show up.
     
  18. Krusty

    Krusty Registered Member

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    I clean installed KSC on this machine today and I don't have Patch A, B, C ...or G.
     
  19. Nightwalker

    Nightwalker Registered Member

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    Reboot your system to apply the patch.
     
  20. Krusty

    Krusty Registered Member

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    Please, give me a little credit. Don't you think I've tried that multiple times already??
     
  21. Nightwalker

    Nightwalker Registered Member

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    Err, okay I guess o_O
     
  22. Krusty

    Krusty Registered Member

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    You quoted my post so I'm guessing you thought that restarting my machine hadn't occurred to me. Without exaggeration, this machine has been restarted at least a dozen or more times today for various other, non Kaspersky reasons, so thanks for your advice but it's not needed.
     
  23. Pat MacKnife

    Pat MacKnife Registered Member

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    First you have to do a manual database update, then reboot.... then it show which patch is installed.
     
    Last edited: Feb 7, 2022
  24. Krusty

    Krusty Registered Member

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    I received Patch G on this machine this morning, along with a pop up asking me how easy it was to purchase KSC.
     
  25. aztony

    aztony Registered Member

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    They want to be sure there are no impediments to your renewal.:D
     
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