The directions said to uninstall any virus programs on your puter. It was not clear if this meant ESS V4.3.... or not. So I uninstalled everything on my puter relating to Eset. I used the tutorial on "How do I manually uninstall Eset". I am running Vista and this process took several hours and was rather complicated. The permissions in Vista gave me no end of trouble with "infcache.1". So I now have ESS v4.0.417.0 on my puter and it seems to be running well. HOWEVER, I can now find NO settings for a firewall on any kind. Has it been removed from the hands of the user? Do I have a two way firewall functioning? Thanks for any help.