Just got a pop up saying my Username is no longer valid???

Discussion in 'ESET Smart Security' started by DBM901, Feb 11, 2010.

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  1. DBM901

    DBM901 Registered Member

    Joined:
    Jan 22, 2010
    Posts:
    28
    My license is valid till 1/21/2012
    But i can't update my signatures

    When i click help and verify my license it even says its valid, yet i can't update

    http://i48.tinypic.com/2cmx37.png

    What has gone wrong?
     
  2. tipo

    tipo Registered Member

    Joined:
    Dec 29, 2008
    Posts:
    408
    Location:
    romania
    come on ESET answer this man!!!!!!!!!!! specialists....:thumbd:
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Please contact customer care via the built-in form. It is necessary to know the following information to troubleshoot the issue:
    1, your username and password
    2, the update server configuration

    This information will be included as long as you leave "Send ESS program information" ticked when submitting the support request.
     
  4. DBM901

    DBM901 Registered Member

    Joined:
    Jan 22, 2010
    Posts:
    28
    ok thanks Marcos ill try that
     
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