Hi Guys, A friend has a slight email problem. He's a retired fellow and quite computer illiterate. Last weekend he asked me to do some work on some Johnny Cash photos for him and to email him the photos when I was done. He's on XP SP2 with Norton Internet Security. He uses OE for his emails. Now I sent the pics and he got the message "receiving 5 of 5" but after it had finished DL'ing, there were NO emails there?? Strange. I resent the 5 (but with CC's to his daughter's hotmail) and the same thing happened (although his daughter received them). I've had him check that the "do not allow attachments" setting is not checked. I've also had him check that he did not accidentally add me to "blocked senders". It's like the emails download, but then are simply not there after they download?? Has anyone got any ideas as to what I should get him to check? I'm a bit stumped! Thanks, Brad.