JavaCoolSoftware Ignores my emails!

Discussion in 'SpywareBlaster & Other Forum' started by Jan Shim, May 27, 2004.

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  1. Jan Shim

    Jan Shim Registered Member

    Joined:
    May 27, 2004
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    I made a mistake of making a PayPal donation when what I had intended to do was pay for the AutoUpdate subscription. Upon receiving a Thank You note from JavaCoolSoftware for the payment of $10 (Donation), I sent at least 10 emails to javacoolsoftware@hotmail.com but each time my email bounced.

    Then I found another email on the site autoupdatesupport@javacoolsoftware.com repeated the same effort in trying to establish contact with somebody but to NO AVAIL. All I want is for someone in the organisation to manually change the DONATION to a Subscription for a year's worth of Auto Updates. Not the most difficult task I'd imagine.

    If you're reading this email, please write to me janshim(remove)@brunet.bn


    Thanks.
     
    Last edited: May 27, 2004
  2. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Jan,

    Your emails might have bounced - happens more often unfortunately. Javacool no doubt will address your issue.

    regards.

    paul
     
  3. Jan Shim

    Jan Shim Registered Member

    Joined:
    May 27, 2004
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    I am still waiting for some kind of response from them.
     
  4. MCT

    MCT Registered Member

    Joined:
    Mar 10, 2004
    Posts:
    300
    javacoo's busy, he'll respond in due time
     
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