It contractor

Discussion in 'Acronis True Image Product Line' started by Kendrick, Jun 28, 2005.

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  1. Kendrick

    Kendrick Guest

    I recently purchaced trueimage and downloaded it. I had spoken to a representitive recently about this product. Acronis's represintative said that I would not have any troubles cloning a windows 2003 server with trueimage.

    When I cloned the system from one drive to the other using the rescue disk, I got a lass error. system boots pas setting up network connections and just as it wants to login it gives error "Lass object name already exists" then shuts the system down. This is only margonaly better then ghost got. ghost caused windows to want a active directory restore.
     
  2. beenthereb4

    beenthereb4 Registered Member

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    Is it LSASS.exe you are talking about or LASS.exe o_O
    LSASS.exe is a valid windows system file, but LASS.exe is not a windows system file and is related to Troj.Bdoor.AKM Trojan!!!
    read here about it >> http://www.liutilities.com/products/wintaskspro/processlibrary/lass/
     
  3. Kendrick

    Kendrick Guest

    lsass.exe had quickly writen it down inbetween reboots. It usually didnt stick around for more then a fiew seconds. system is trojan/virus free.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Kendrick,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for your inconvenience. Please try to remove this process (please see the post above), then if you cannot boot Windows, please contact us.

    Thank you.
    --
    Irina Shirokova
     
  5. kendrick

    kendrick Guest

    Lsass.exe is a internal part of windows and cant be removed. It is not the virus as prevous message suggested do to my haste in writing down the message as i had only a moment to see it before it rebooted.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Kendrick,

    Could you please do the following?

    - Download the Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the 'report.txt' file from the floppy disk to support@acronis.com along with the link to this thread. We will investigate the problem and help you with the solution.

    Thank you.
    --
    Irina Shirokova
     
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