Issues with "Win32/Installmate.A application"

Discussion in 'ESET NOD32 Antivirus' started by fred626, Jul 16, 2012.

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  1. fred626

    fred626 Registered Member

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    Hello,

    I am new to this forum so twice now I am saying Hello to all! :^)

    My NOD 32 is systematically blocking and placing in quarantine some sort of trigger file when using BiTorrentPlus in conjunction with -http://thepiratebay.se/-

    The file NOD32 is automatically keeping in quarantine is "Win32/Installmate.A application"

    Could you help me to resolve this issue or link me to some answers?

    Thanks for your help
    Frederic

    PS: My config is NOD 32 Antivirus Version 3.0.695.0 Under Windows XP.
     
    Last edited by a moderator: Jul 16, 2012
  2. Janus

    Janus Registered Member

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  3. fred626

    fred626 Registered Member

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    Hi Janus!
    Thanks for your follow-up I just did what you recommended me.

    but I made a mistake in my first post because "Win32/Installmate.A application" is for NOD 32 the "reason" not the name of the file itself that trigger the quarantine.

    Please see the attached picture from my NOD32
    Win32Forum002.jpg
    This image is showing my multiple attempts to initiate download with BiTorrentPlus from thepriratebay page of a movie I selected.

    NOD32 is just blocking anytime the download to be initiated in BiTorrentPlus

    Do I have to create an exclusion? but how can I do that? how can I find the path?

    I apologize, I am not familiar at all with such procedures.
     
  4. Janus

    Janus Registered Member

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    Hi fred626
    I would trust my nod32, there has been a lot of reports regarding " Win32/Installmate.A application " just take a look at the report from Virscan.Org. Personnel I would not advise you to create an exclusion, sorry. Furthermore,as to my knowledge, Avast has classified a file with nearly the same name as : Win32:InstallMate-G [PUP]. Where PUP stands for potentially unwanted program.
    And that's enough for me to keep my fingers away, but that's just me. :)
     
  5. Marcos

    Marcos Eset Staff Account

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    In case of PUA, you should always be prompted for an action. Unlike PUA, actual threats are cleaned automatically.
     
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