Issues with ESET Live Grid

Discussion in 'ESET Smart Security' started by error, Nov 20, 2011.

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  1. error

    error Registered Member

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    bahrain
    Hi,
    ESET Live Grid should inform us with useful information about applications ..
    but we are getting some issues within it .. it is always shows for me that
    FireFox 8.0.1 is at " risk level " - and some other applications such as Tuneup Utilities 2012 "

    beside that, firefox version is released before some days
    so, what about updating the database of it !
    i think this feature still unreliable

    here is a pic of it

    http://image.uobview.com/images/1lll.png
     
  2. lodore

    lodore Registered Member

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    the database of live grid will get updated. Whenever a new version of software comes out it is shown as a potential risk from live grid at first.
     
  3. error

    error Registered Member

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    there're many programs that released before more than 2 weeks .. and they still classified as a risk !
     
  4. Marcos

    Marcos Eset Staff Account

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    Maybe those files are not used by many ESET's users. Please provide us with some MD5/SHA1 hashes of such files.
     
  5. error

    error Registered Member

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    the files are used by many of ESET's users..

    here is some md5

    FireFox 8.0.1:
    613A704AED5973134B005179D85B557D

    Tuneup Utilities 2012:
    5E709381A11814FABF988B5F96141C2F

    Oracle VM VirtualBox 4.1:
    FE1581B1665FBE18A65809255CB36D12

    Team Viewer 6:
    704356173C848D839E7C42CDDC995884

    Notepad++ 5.9.6.2:
    D6BB68DAD379AC14A774FF38A4EA9277

    and if you want more, i will provide them for you

    there's also another issue
    i am always getting notifications informing me the site is blocked or some components of the site like " png pictures "
    and i am sure it's clean

    here is a pic of the notification :
    http://image.uobview.com/images/1plp.png

    thank you.
     
  6. Marcos

    Marcos Eset Staff Account

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    I've checked the cloud status of those files and all are ok. Most of the files have medium reputation as they are relatively new files. Given that a lot of other users should report it to cloud, their reputation should change to good soon.
     
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