Is this clean

Discussion in 'adware, spyware & hijack cleaning' started by traeki, May 17, 2004.

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  1. traeki

    traeki Registered Member

    Joined:
    May 17, 2004
    Posts:
    2
    Hello, I am helping a friend clean his badly infested computer of various spyware, adware, and trojans. I have ran spybot several times and manually removed what I found that spybot did not. I suspect there may be a few things that I may have missed. Could anyone review my Hijackthis report and point out any potential problems?

    Thanks,
    Traeki.

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
    C:\WINDOWS\System32\IEHost34.exe
    C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
    C:\Program Files\CallWave\IAM.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\System32\msdtc.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\mqsvc.exe
    C:\WINDOWS\System32\mqtgsvc.exe
    C:\Documents and Settings\dewey\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default-homepage-network.com/start.cgi?hklm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server224.smartbotpro.net/7search/?hklm
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1}_ - (no file)
    R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310}_ - (no file)
    R3 - URLSearchHook: (no name) - {4FC95EDD-4796-4966-9049-29649C80111D}_ - (no file)
    R3 - URLSearchHook: TvmBho Class - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
    O2 - BHO: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [ZHR] C:\WINDOWS\ZHR.exe
    O4 - HKLM\..\Run: [KYGQ] C:\WINDOWS\KYGQ.exe
    O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
    O4 - HKLM\..\Run: [sdqrqz] C:\WINDOWS\sdqrqz.exe
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Mszsh0g.exe
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost34.exe
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\dewey\Application Data\urpo.exe
    O4 - HKCU\..\Run: [WINT] C:\WINDOWS\System32\wcpsu.exe
    O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
    O8 - Extra context menu item: Search &Dictionary - C:\Program files\Lexico\Toolbar\dictionary.htm
    O8 - Extra context menu item: Search &Thesaurus - C:\Program files\Lexico\Toolbar\thesaurus.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    traeki, May 17, 2004
    #1
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi traeki,

    Still some work to do, I'm affraid.

    First run this uninstaller while being online (peper trojan removal) :

    http://www.memorywatcher.com/uninst.exe

    Then have only Hijackthis running and fix :

    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1}_ - (no file)
    R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310}_ - (no file)
    R3 - URLSearchHook: (no name) - {4FC95EDD-4796-4966-9049-29649C80111D}_ - (no file)
    R3 - URLSearchHook: TvmBho Class - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINDOWS\twaintec.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
    O2 - BHO: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [ZHR] C:\WINDOWS\ZHR.exe
    O4 - HKLM\..\Run: [KYGQ] C:\WINDOWS\KYGQ.exe
    O4 - HKLM\..\Run: [sdqrqz] C:\WINDOWS\sdqrqz.exe
    O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost34.exe
    O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
    O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\dewey\Application Data\urpo.exe
    O4 - HKCU\..\Run: [WINT] C:\WINDOWS\System32\wcpsu.exe
    O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q

    If you haven't already done so : make sure all his hidden files/folders are set to show. Then restart PC in Safe Mode and remove (if still present) :

    C:\WINDOWS\ZHR.exe <- this file
    C:\WINDOWS\KYGQ.exe <- this file
    C:\WINDOWS\sdqrqz.exe <- this file
    C:\WINDOWS\System32\IEHost34.exe <- this file
    C:\Program Files\TV Media\ <- this folder
    C:\Documents and Settings\dewey\Application Data\urpo.exe <- this file
    C:\WINDOWS\System32\wcpsu.exe <- this file
    C:\PROGRAM FILES\CLOCKSYNC\ <- this folder

    Clean temp internet files

    Restart again in normal mode

    Finally download and run :

    CWShredder

    Open -> 'fix' -> click 'next'

    Hope this helps

    Cheers,
     
    Unzy, May 18, 2004
    #2
  3. traeki

    traeki Registered Member

    Joined:
    May 17, 2004
    Posts:
    2
    Thanks for the help! I think I got everything you mentioned. These entries did not change even though I checked them and hit fix several times :

    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1}_ - (no file)
    R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310}_ - (no file)
    R3 - URLSearchHook: (no name) - {4FC95EDD-4796-4966-9049-29649C80111D}_ - (no file)

    Please let me know if there is more work to be done here. And thanks again for the fast and accurate help! :)


    Logfile of HijackThis v1.97.7
    Scan saved at 11:25:32 AM, on 5/18/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\System32\msdtc.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\mqsvc.exe
    C:\WINDOWS\System32\mqtgsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Dell\Media Experience\PCMService.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\CallWave\IAM.exe
    C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
    C:\Documents and Settings\dewey\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    R3 - URLSearchHook: (no name) - {0428FFC7-1931-45b7-95CB-3CBB919777E1}_ - (no file)
    R3 - URLSearchHook: (no name) - {5D60FF48-95BE-4956-B4C6-6BB168A70310}_ - (no file)
    R3 - URLSearchHook: (no name) - {4FC95EDD-4796-4966-9049-29649C80111D}_ - (no file)
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_3_12_0.dll
    O2 - BHO: (no name) - {11359F4A-B191-42d7-905A-594F8CF0387B} - C:\WINDOWS\Downloaded Program Files\lexbar.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\ycomp5_3_12_0.dll
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
    O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Mszsh0g.exe
    O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: PowerReg Scheduler V3.exe
    O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
    O8 - Extra context menu item: Search &Dictionary - C:\Program files\Lexico\Toolbar\dictionary.htm
    O8 - Extra context menu item: Search &Thesaurus - C:\Program files\Lexico\Toolbar\thesaurus.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    traeki, May 18, 2004
    #3
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Pieter_Arntz, May 18, 2004
    #4
Thread Status:
Not open for further replies.
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