Is It Working Properly

Discussion in 'Acronis True Image Product Line' started by rwinegar, Sep 19, 2005.

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  1. rwinegar

    rwinegar Registered Member

    Oct 31, 2004
    I just used TI to undo a program installation that I did not like. It appears to have successfully removed all traces of the program. However, after restoring the image I noticed that the contents of the recycle bin were the same as before and that the contents of my e-mail in box were the same. In other words, the recycle bin and email folders were not restored. Is this normal? Are there other files/programs that do not get restored. I always thought that when one restored an image that it was a complete sector by sector restoration of the image. Am I wrong?


  2. Menorcaman

    Menorcaman Retired Moderator

    Aug 19, 2004
    Menorca (Balearic Islands) Spain
    Hello Roger,

    Well that's a new one on me. Are you sure you restored the partition containing the e-mail folder ?? TI will delete the destination partition(s) prior to restoring an image. Therefore your existing e-mail folder and anything else on it will be zapped and replaced with what's contained in the image of the partition(s) you elected to restore.

    Also, if you have more than one partition and didn't restore them all then the Recycle Bin could be showing the contents of the RECYCLER folder(s) on the other partition(s). The other possibility with the Recyle Bin content is that you are running a program such as Norton's Protected Recycle Bin.

  3. jmk94903

    jmk94903 Registered Member

    Jul 10, 2004
    San Rafael, CA
    No, you are correct. It is a complete restore of all sectors of the partition.

    When you restore an image of a partition, everything on that partition is replaced. If the recycle bin and your e-mail were on the partition that you restored, then those files were also restored from the image.

    It's possible that your e-mail is stored on a different partition, so it would not have been altered by the restore.

    The Recycle bin shows item deleted from all partitions, so if you had items in there from a different partition, those would still be in the recycle bin. However, anything in the recycle bin for the restored partition would be from the image.

    Does that explain your observations?
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Roger,

    Thank you for choosing Acronis Disk Backup Software.

    Menorcaman and jmk94903 are correct. All the data stored on the restored partition should be replaced by the image data.

    Thank you.
    Irina Shirokova
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