Is it possible ?

I dont know where to post this topic, so i posted it here.

Im trying to promote Acronis products in my country and i signed up to be their reseller. Their reply to every mail i send , takes at least a week !!!!
So tell me how can i explain to any of my customers, if they have to wait for any answer regarding support for over a week

Im prepared to invest a lot of my effort and $$$ in their promotion.
I wrote several mails to different recipients, and things heavent changed.

Maybe i should turn to German reseller for help ? Any suggestions.

Thanks
Grega

 

Don't you think you should be having second thought's concerning this plan?

 

Hello Grega --

Please contact sales@acronis.com regarding that matter.

Thank you.