Is it possible to downgrade ERA from v4 to v3?

Hi,

I'm having the exact issue described in this thread when trying to do remote installs/uninstalls with v4 of ERA.

Diagnostics report no issues, but actual installs fail every time with GLE 1726, which is causing me massive headaches.

I am familiar with what services etc should be running and have triple-checked them all.

As this worked fine in v3 of ERA, is there a way to roll back to this version until v4 is improved, whilst preserving my existing database, packages, etc?

thanks

 

All sorted.

I uninstalled ERAS/ERAC 4, keeping a copy of the 'Server' folder in the All Users profile.

Installed ERAS/ERAC 3, then copied the above folder back in. All my packages are still there, which was my main concern. I did lose my logs and groups, but not too bothered about those.

Push installs now work perfectly. V3 is so much more user-friendly too.

 

Hello dannyboy,

Thank you for your follow up. The following procedure will work for upgrading ESET Remote Administrator or downgrading a version:

http://kb.eset.com/esetkb/index?page=content&id=SOLN2439

Thank you,
Richard

 

Does any one have a link for version 3 server and console?
Version 4 should be considered beta still. There are too many bugs and is taking up to much of my time to troubleshoot.
I have to come back here every time only to find ESET has released a new server version that may or may not fix issue.