is it possible that IMON damages MIME headers?

Discussion in 'NOD32 version 2 Forum' started by duijv023, Sep 8, 2006.

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  1. duijv023

    duijv023 Registered Member

    Joined:
    Feb 16, 2006
    Posts:
    230
    Location:
    Rijnsburg, Netherlands
    one of my customers has a few small problems.
    Sometimes, no information can be seen anymore in the headers of a delivered e-mail. The content of the e-mail body is still OK, even the attachment is still OK.
    So it means: no sender, no subject, no receipient. those fields are all empty.
    It does not happen very often, but I guess it happens one out of every 500 messages.
    So not very much, but they find it a little annoying...
    Assuming the headers had to be there to be delivered by a mailserver, there can only be a few options i guess:
    1 headers are corrupter during transport (mailserver > popbox > client)
    2 headers are corrupted by receiving client
    or headers are corrupted by NOD32 (runs on client)o_O??

    So therefore my question:
    what can, and what can't IMON do with MIME headers.
    IMON is configured only to edit subject and body IF infection is found.
    For the record: there is noting mentioned in NOD32 logs.

    hopefully somebody knows more about this....
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    IMON should not affect emails in such a way. I'd suggest they set the IMON POP3 compatibility level to maximum compatibility. In this mode, IMON will not intervene in emails at all, it will only inform you that a particular attachment is infected, with no option to delete or rename it.
     
  3. duijv023

    duijv023 Registered Member

    Joined:
    Feb 16, 2006
    Posts:
    230
    Location:
    Rijnsburg, Netherlands
    thnx marcos,

    i suggested this already to my customer, but I was anxious about what is possible, and what is not.
    sorry for slow reponse, I've been rather busy

    greetings from Holland / 28 degrees :D
     
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