Is it okay to remove this damaged file?

Discussion in 'other software & services' started by stapp, Mar 26, 2008.

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  1. stapp

    stapp Global Moderator

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    If I do tools..internet options..general tab.. and where I see temp internet files, click settings..view objects.

    Listed there are unknown or damaged files downloaded to the hard drive. I have one listed as damaged, it seems to be something to do with esets online scanner {56762DEC-6B0D-4AB4-A8AD-989993B5D08B}

    Any problems with deleting files from here that are listed as damaged ?
     
    stapp, Mar 26, 2008
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  2. Bethrezen

    Bethrezen Registered Member

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    hi

    that's a tough one to answer coz incorrect removal of active x control can cause issues if its needed by an application

    but i think in this case as its part of esets online scanner it should be safe to remove because it will simply be reinstalled next time you go to esets site and try running there scanner
     
    Bethrezen, Mar 26, 2008
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  3. thanatos_theos

    thanatos_theos Registered Member

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    stapp, see if those corrupt entries vanish after uninstalling ESET's Online Scanner.

    thanatos
     
    thanatos_theos, Mar 26, 2008
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  4. stapp

    stapp Global Moderator

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    Not listed in add/remove.

    Listed in system32 is Online scanner.ocx. Type-active X control.
    No uninstaller there.
     
    stapp, Mar 27, 2008
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  5. thanatos_theos

    thanatos_theos Registered Member

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    Did you scan with ESET's Online Scanner in the past? Did you uninstall it? Maybe those are just left overs of the scanner. Try reinstalling then uninstalling.

    I guess you can remove those damaged ActiveX controls because they might cause browser crashes (see "2. Inactivate ActiveX.").

    thanatos
     
    thanatos_theos, Mar 27, 2008
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  6. stapp

    stapp Global Moderator

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    Just looked in the properties of the system32 file and it says Eset Online scanner Active X version 1.0.0.337 (sorry, should have done that last time)

    Yes I did try the Eset Online Scanner last August, perhaps it just came out then and I fancied trying it? I am sure I uninstalled it after using it.

    I have deleted the damaged entry (didn't realise you could right-click on it and update it if you wanted to, thanks for the link)

    As this online scanner.ocx in sys32 belongs to Eset could I delete it also? The uninstall of the scanner obviously didn't do it.
     
    stapp, Mar 27, 2008
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  7. thanatos_theos

    thanatos_theos Registered Member

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    Did you try if reinstalling then uninstalling will remove the *.ocx file?

    I believe you should do this first before deleting the *.ocx file,

    Open the command prompt. Type this,

    RegSvr32 /u C:\WINDOWS\SYSTEM32\Online scanner.ocx

    Press enter. Restart your PC. Delete Online scanner.ocx.

    thanatos
     
    thanatos_theos, Mar 27, 2008
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  8. stapp

    stapp Global Moderator

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    This is getting more complicated (probably me somehow.)

    The damaged file I deleted returns on reboot.

    Using your cmd prompt is says it cannot find the specified module.

    Tried to reinstall the scanner, page just has a blank square with a red cross.

    Need a coffee.
     
    stapp, Mar 27, 2008
    #8
  9. thanatos_theos

    thanatos_theos Registered Member

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    Start, Run, type 'cmd' (w/out ''), click Ok.

    Type: C:
    -Press Enter-

    Type: CD \ or CD\
    -Press Enter-

    Type: CD windows
    -Press Enter-

    Type: CD system32
    -Press Enter

    Type: RegSvr32 /u "Online scanner.ocx"
    -Press Enter-

    Type: Exit
    -Press Enter-

    Delete C:\WINDOWS\SYSTEM32\Online scanner.ocx

    Go here: C:\WINDOWS\Downloaded Program Files, delete the damaged files.

    thanatos
     
    Last edited: Mar 27, 2008
    thanatos_theos, Mar 27, 2008
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  10. stapp

    stapp Global Moderator

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    Followed your clear instructions, files are gone.

    Thanks for all your help :)
     
    stapp, Mar 27, 2008
    #10
  11. thanatos_theos

    thanatos_theos Registered Member

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    stapp, you're most welcome. I'm glad that I could be of help to you.

    thanatos
     
    thanatos_theos, Mar 27, 2008
    #11
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