Hi-- Is ESET out of business? I have been trying since at least July 18 to get help with a Linux installation of NOD32, and neither ESET nor my dealer, (removed) have responded to emails nor telephone calls since September 2, 2008, the most recent being November 10. I have tried contacting ESET via their email@example.com at their @cases.netsuite.com address. There seems to be a bug in the linux installation procedures if not the whole program for linux use. If either are known for sure to be in business, what sure-fire techniques do you have for getting their attention at a level that will get some action? Thanks!