iPhone cannot charge in USB after installing ESET Endpoint Security

Discussion in 'ESET Endpoint Products' started by tommyok, Sep 6, 2012.

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  1. tommyok

    tommyok Registered Member

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    Mar 20, 2012
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    Singapore
    Dear all,

    Just had an unusual encounter after installing ESET Endpoint antivirus, whereby my iphone cannot be detected and cannot charge on the computer after ESET Endpoint Antivirus is installed.

    Is there any settings that I should look out for?
     
  2. dwomack

    dwomack Eset Staff Account

    Joined:
    Mar 2, 2011
    Posts:
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    Does following the steps in this KB Article resolve the issue?

    Also verify that there isn't any issues with the cord itself or the plug on the iPhone. Will it charge on another computer? Will it charge when plugged into the wall?
     
  3. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    I, for one, don't think that charging a battery can be affected by software. Did you enable Device control after installation?
     
  4. tommyok

    tommyok Registered Member

    Joined:
    Mar 20, 2012
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    Location:
    Singapore
    Dear all,

    Thank you so much for your help. Appreciate it alot.
     
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