Installs but will not run

I have installed this piece of crap on my laptop which has a Toshiba hdd but it refuses to load. Stops with error E000101F4: Acronis Disk Director Suite has not found any hard disk drives. Stupid program what does it think it has just been installed on. Drive has also been double checked for errors and none where found. Any ideas thanks.

 

Hello alanpgibson,

Thank you for choosing Acronis Partition and Disk Managing Software.

First of all, please make sure you use the latest (549) build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/my/products/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

If the problem persists with the latest build please install the below update with disabled logging.

http://www.acronis.com/files/support/SnapAPI_l_s_e.exe

This should solve the problem.

Thank you.
--
Ilya Toytman