Hi. I updated my ATIH to 9769. After that my computer was 'hanging' during starting windows. The only thing I got was the windows logo and thats all. Starting in secure mode-> No change. Windows recovery to 1 day back -> Computer starts again. Deinstallation of Acronis -> Computer still starts. Now I tryed to install version 9769 .. and I get an error message in German. "Installation was cancelled before ATIH was installed. You need to start the installer again to try again" I used registry cleaner to clean dead strings from pre installation. Rebootet computer. Nothing. Still get the error message I mentioned above. My system: Windows XP - SP 3. ATIH was the latest build before. No clue what else to try to get this thing installed again. Damn... its really a pain !!