installing issues

Discussion in 'ESET NOD32 Antivirus' started by kjjb, Jul 20, 2010.

Thread Status:
Not open for further replies.
  1. kjjb

    kjjb Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    6
    i have just downloaded and purchased nod32 av.
    on installing i get error message insufficient priviliges to modify this file.
    so i am stalled. i have the password and username sent by eset and used that.
    how can i start installing this program?
    kevin
     
  2. siljaline

    siljaline Registered Member

    Joined:
    Jun 29, 2003
    Posts:
    6,619
    I assume you are using Windows Vista or Windows 7 ?

    If so, right-click on the installer and select install as administrator.
     
    Last edited: Jul 21, 2010
  3. kjjb

    kjjb Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    6
    i am using windows xp
     
  4. kjjb

    kjjb Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    6
    i am not a tech head and will need to be walked through any processes.
    i have used trial version in the past and had no issue with installing. Just started install and forget it.
    kevin
     
  5. siljaline

    siljaline Registered Member

    Joined:
    Jun 29, 2003
    Posts:
    6,619
    Do you have other current anti-virus installed ? If yes, what is it ?
    List whatever other third-party security related software you may have installed. Are you running as the admininstator of the PC or are you on a limited account ?
     
  6. kjjb

    kjjb Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    6
    I had avira but just deleted it.
    at the moment i have no av running as far as i am aware.
    i use windows fire wall.
    i am not using administrator log on i have unlimited use on pc.
    kevin
     
  7. kjjb

    kjjb Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    6
    in safe mode i think i can log on as administrator
    kevin
     
  8. siljaline

    siljaline Registered Member

    Joined:
    Jun 29, 2003
    Posts:
    6,619
    You cannot install NOD32 in safe mode.
    I suggest you submit an Issue Ticket to ESET.

    Instructions as to how to completely uninstall Avira

     
  9. kjjb

    kjjb Registered Member

    Joined:
    Jul 20, 2010
    Posts:
    6
    thanks i'll do that now.
    kevin
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.