installing issues

Discussion in 'ESET NOD32 Antivirus' started by kjjb, Jul 20, 2010.

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  1. kjjb

    kjjb Registered Member

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    i have just downloaded and purchased nod32 av.
    on installing i get error message insufficient priviliges to modify this file.
    so i am stalled. i have the password and username sent by eset and used that.
    how can i start installing this program?
    kevin
     
  2. siljaline

    siljaline Former Poster

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    I assume you are using Windows Vista or Windows 7 ?

    If so, right-click on the installer and select install as administrator.
     
    Last edited: Jul 21, 2010
  3. kjjb

    kjjb Registered Member

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    i am using windows xp
     
  4. kjjb

    kjjb Registered Member

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    i am not a tech head and will need to be walked through any processes.
    i have used trial version in the past and had no issue with installing. Just started install and forget it.
    kevin
     
  5. siljaline

    siljaline Former Poster

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    Do you have other current anti-virus installed ? If yes, what is it ?
    List whatever other third-party security related software you may have installed. Are you running as the admininstator of the PC or are you on a limited account ?
     
  6. kjjb

    kjjb Registered Member

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    I had avira but just deleted it.
    at the moment i have no av running as far as i am aware.
    i use windows fire wall.
    i am not using administrator log on i have unlimited use on pc.
    kevin
     
  7. kjjb

    kjjb Registered Member

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    in safe mode i think i can log on as administrator
    kevin
     
  8. siljaline

    siljaline Former Poster

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    You cannot install NOD32 in safe mode.
    I suggest you submit an Issue Ticket to ESET.

    Instructions as to how to completely uninstall Avira

     
  9. kjjb

    kjjb Registered Member

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    thanks i'll do that now.
    kevin
     
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