Installing Enterprise Edition and Remote Administrator

Discussion in 'ESET Server & Remote Administrator' started by Blackspear, Jul 9, 2006.

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  1. Blackspear

    Blackspear Global Moderator

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    Welcome to the “Installing Enterprise Edition and Remote Administrator Tutorial”.

    This thread aims to give you a basic understanding of installing NOD32 in a network environment, and its use...

    As NOD32 is an ever changing product, you may find this thread has the odd setting disjointed from where it logically ought to appear. This is just part and parcel of a continually improving product. Furthermore, when we learn new things about NOD32, they will also be added to the end of this thread. Hence, it remains a “Work in Progress”.

    If you become lost or are unsure of anything, don’t hesitate to start a new thread with your question in the main NOD32 Forum…

    All the best…

    Cheers

    Blackspear :D



    Additional Resources:

    Problem Solving

    Documentation for implementing NOD32 Enterprise Edition on Windows Servers

    Spanish Enterprise Edition Tutorial





    Table of Contents


    CONFIGURATION EDITOR

    CREATING A PACKAGE

    ERROR CODES

    EXCLUSIONS

    INSTALLING NOD32 MIRROR VERSION

    INSTALLING REMOTE ADMINISTRATOR CONSOLE

    INSTALLING REMOTE ADMINISTRATOR SERVER VERSION

    LAPTOPS AND DUAL UPDATE PROFILES

    NOD32 MIRROR

    PUSHING A PACKAGE

    UPGRADING or ADDING LICENSES



    You will need the following files downloaded and ready for installation:

    Standard Edition for NT / 2000 / XP / 2003 = ndntenst.exe

    Update Server Mirror Edition = ndntenad.exe

    Remote Administrator Server (RAS) = rasrvnten.exe

    Remote Administrator Console (RAC) = raconsnten.exe current version is 1.015

    XMON – Microsoft Exchange plugin = ndntenxs.exe

    RAS License file sent by Eset/Reseller = .LIC

    XMON License file sent by Eset/Reseller = .LIC (if you are using Microsoft Exchange)



    The workstations have to have certain conditions before an installation:

    For XP:

    A. Windows Firewall needs to be turned OFF.

    B. If NOT on a domain, then simple filesharing needs to be turned off. C Drive: Tools> Folder Options> View> uncheck “simple file sharing” (last in the list).

    C. Remote registry editing must be enabled. Start> Run> services.msc > remote registry


    Pushing will not work to XP Home Edition.

    The RAS can accept all Win9x and up clients connecting and pushing configurations.




    Install Update Server Mirror Edition = ndntenad.exe on the Server

    1. Click on Extract.
     

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  2. Blackspear

    Blackspear Global Moderator

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    1. I recommend making a “Typical” install unless you have previous knowledge of NOD32 and are comfortable wandering through a computer's settings.

    2. Click “Next”.
     

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  3. Blackspear

    Blackspear Global Moderator

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    1. Click on the Radio Button that says “I agree”.

    2. Click “Next”.
     

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  4. Blackspear

    Blackspear Global Moderator

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    1. Please LEAVE Server as “Choose automatically”, I say this for many reasons:

    * If a particular server is down, Nod32 will NOT be able to roll on to the next server.
    * Experience shows us that you will have fewer or no problems with updating using this setting.
    * Let Eset do their job and balance loads on the servers.

    2. Place in the Username (UN) that your Reseller/Distributor or Nod32 email has provided.

    3. Place in the Password (PW) that your Reseller/Distributor or Nod32 email has provided.

    ONLY a UN and PW provided to you by Eset will work. These are not personalized entries created by you.

    4. Click “Next”.
     

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  5. Blackspear

    Blackspear Global Moderator

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    1. Leave this Radio Button as is, UNLESS you use a modem that dials onto the internet.

    2. Click “Next”.
     

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  6. Blackspear

    Blackspear Global Moderator

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    You have purchased Nod32 for its ability to protect your computer, let’s help Eset to continue in its efforts to do so by leaving “Enable ThreatSense.NET Early Warning System” ticked.

    1. Click on “Advanced Setup”.
     

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  7. Blackspear

    Blackspear Global Moderator

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    1. Make a choice, I would hope that you participate and as such choose the lower or middle option.

    As the information sent is anonymous, you may like to add your email address in “Contact email (optional)”, in case Eset would like to ask/advise you further about what you are sending.

    2. Click on “OK”.
     

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  8. Blackspear

    Blackspear Global Moderator

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    1. Click on “Next”.
     

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  9. Blackspear

    Blackspear Global Moderator

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    1. Leave this ticked so the resident scanner (AMON) will start automatically upon booting your system.

    2. Click “Next”.
     

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  10. Blackspear

    Blackspear Global Moderator

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    1. Click “Next”.
     

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  11. Blackspear

    Blackspear Global Moderator

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    1. Click this Radio Button to restart your system.

    2. Click “Finish” to complete the installation.


    NOTE: Using the net start nod32krn will allow the service to start without rebooting. Then one only has to start AMON manually after the Control Centre is launched (manually).

    An error will appear which is normal.
     

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  12. Blackspear

    Blackspear Global Moderator

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    Welcome to Nod32, this is the Nod32 splash screen that first appears upon bootup of your system.
     

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  13. Blackspear

    Blackspear Global Moderator

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    INSTALLING A NOD32 MIRROR


    Place a NEW folder preferably on your "Data drive" (or where data is backed up) and call it "Mirror".

    Right click on the new Mirror folder and share it.


    NOTE: The mirror folder does not need to be shared, ONLY if you are using UNC and not the http update functionality.
     

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  14. Blackspear

    Blackspear Global Moderator

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    Click on the "NOD32 Control Centre".
     

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  15. Blackspear

    Blackspear Global Moderator

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    1. Click on "Mirror".

    2. Click on "Setup".


    NOTE: IMON must greyed out on a Server.
     

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  16. Blackspear

    Blackspear Global Moderator

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    1. Click on "Create update mirror".

    2. Place a tick in this box; this is only necessary if you want to create mirrored files with component updates.

    3. Place a tick in this box; this is only necessary if you want to create mirrored files with component updates.

    4. Place a tick in this box so permission is required in order to perform a program component update.

    5. Click on "Folder".
     

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  17. Blackspear

    Blackspear Global Moderator

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    1. Browse to your "Data drive" (or where data is backed up).

    2. Click on the "Mirror" folder.

    3. Click on "OK".
     

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  18. Blackspear

    Blackspear Global Moderator

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    1. Place a tick in "Enable access to files via the HTTP protocol".

    2. Untick "NOD32 for Windows NT - Sak Interface" unless you are running a NAS (Network Application Storage) Server.

    3. Click on "Advanced".
     

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  19. Blackspear

    Blackspear Global Moderator

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    1. Place a tick in "Create floppy disk update files".

    2. Place a tick in "Create CD update files".

    3. Change the "Port used for providing files via HTTP to "8088".

    8081 is the default, however Sharepoint services typically use this port as its default. Changing the port to 8088 will eliminate any conflicts as it is not a standard port (unless another application has been changed to use this port).

    4. Click on "OK".
     

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  20. Blackspear

    Blackspear Global Moderator

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    As you have changed the Mirror settings up comes a prompt box.

    1. Click on "Yes".
     

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  21. Blackspear

    Blackspear Global Moderator

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    When the Mirror has finished updating itself you will see the following balloon.
     

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  22. Blackspear

    Blackspear Global Moderator

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    After first install, you may be presented with the following message.

    1. Click "OK".
     

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  23. Blackspear

    Blackspear Global Moderator

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    1. Here you are seeing that a Component upgrade is ready.

    2. Click on "Upgrade components".
     

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  24. Blackspear

    Blackspear Global Moderator

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    Because this system already has the most up to date components installed this Window is advising such.

    1. Click on "OK".
     

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  25. Blackspear

    Blackspear Global Moderator

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    INSTALLING NOD32 REMOTE ADMINISTRATOR SERVER VERSION



    Install Remote Administrator Server = rasrvnten.exe

    1. Click on Extract.
     

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