Hi anyone able to help! Due to what seems to be my video card near enough dying on my laptop I can only get into my PC using safe mode with lo res vision on screen. I will obviously need to send my pc away for repair and would like to back up everyting on it. So I have purchased Acronis True Image 11 home. I am using Windows XP Media Centre Edition Version 2002 - Service Pack 3 I have attempted to instal it and get this error message "E00640003: The error was encountered while the installation. Acronis installation program encountered the error #1625: "This installation is forbidden by system policy. Contact your system administrator (0xFFF0) code = 80070659) Tag = 0xBD28FDBD64EDB8AF" A possible reason might be that you do not have enough privileges. Please check the installation troubleshooting section of the product documentation." I have full administration privileges so am assuming that whilst in SAFE MODE I can not install this program, if so is there anyway around this problem as I really would like to back up this way before sending pc off. Thanks in advance to any comments.