Installation problem

Discussion in 'Acronis True Image Product Line' started by esgordon, Jul 29, 2009.

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  1. esgordon

    esgordon Registered Member

    Jul 29, 2009
    After installing Acronis True Image 2009 I am getting the following error message: Unable to Initialize Snapshot manager Library. Can you help?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello esgordon,

    Thank you for using Acronis True Image Home 2009

    SnaAPI drivers were not installed correctly. To solve the issue use the following Kb article to update SnapAPI drivers.

    Best regards,
    Dmitry Nikolaev
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