Installation problem

Discussion in 'Acronis True Image Product Line' started by esgordon, Jul 29, 2009.

Thread Status:
Not open for further replies.
  1. esgordon

    esgordon Registered Member

    Joined:
    Jul 29, 2009
    Posts:
    1
    After installing Acronis True Image 2009 I am getting the following error message: Unable to Initialize Snapshot manager Library. Can you help?
    esgordon
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello esgordon,

    Thank you for using Acronis True Image Home 2009

    SnaAPI drivers were not installed correctly. To solve the issue use the following Kb article to update SnapAPI drivers.

    Best regards,
    --
    Dmitry Nikolaev
     
Thread Status:
Not open for further replies.