Installation problem - reg number not accepted

Discussion in 'Acronis True Image Product Line' started by fgffgf, Apr 19, 2005.

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  1. fgffgf

    fgffgf Registered Member

    Joined:
    Apr 19, 2005
    Posts:
    1
    Trying to install TI 8.0; I enter the 25-character registration number (carefully, checked, double- and triple-checked). Next" button remains grayed-out and I cannot proceed. (same problem on either WinXP Pro SP2 or W2k Pro machine). What to do?
    Thanks
     
    fgffgf, Apr 19, 2005
    #1
  2. Bernm

    Bernm Registered Member

    Joined:
    Oct 12, 2004
    Posts:
    3
    Location:
    Louisville, Ky.
    You might want to check to see if one of the digits appears to be a "U". It may actually be a "V". That's what happened to me when I entered my registration code.
     
    Bernm, Apr 19, 2005
    #2
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello fgffgf,

    Thank you for choosing Acronis Disk Backup Software.

    Please send your serial number to support@acronis.com and attach the screenshot of the window where you input the serial number. We will help you with the solution.

    Thank you.
    --
    Ilya Toytman
     
    Acronis Support, Apr 20, 2005
    #3
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