Installation problem - EAV.msi

Discussion in 'ESET NOD32 Antivirus' started by TheCursed, Dec 7, 2010.

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  1. TheCursed

    TheCursed Registered Member

    Joined:
    Dec 7, 2010
    Posts:
    1
    Hello,

    I uninstalled ESET NOD32 and now I am trying to install it again. Every single time I get the following message:

    "A network error occurred while attempting to read from the file: C:\WINDOWS\Installer\EAV.msi"

    I seem to have removed every single trace of NOD32's previous installation. Also, I have uninstalled and (seemingly - maybe I'm wrong) totally removed every other security program I ever had.

    Any help?
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    It seems that the original msi file needed for reinstallation was removed. Uninstall EAV in safe mode per the instructions here.
     
  3. dannyboy

    dannyboy Registered Member

    Joined:
    Jul 21, 2005
    Posts:
    113
    Location:
    UK
    I've had that before when I renamed the .msi installer file before I ran it. The system seems to remember the renamed file.

    Try running the Windows Installer Cleanup Utility to remove any Eset entries, then install again.

    http://majorgeeks.com/download.php?det=4459
     
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