Installation issue

I am unable to install ESET.
I am getting the following error message. I tried to install in Administrator account also. My operating system is windows 7 Ultimate.
Please check the attaached image.

 

Hello Ousudrs.
This is just a wild shot, if you have turned User Account Control (UAC) on then turned it completely off, and then try to install Ess 4 again.

Best Regards Ousudrs.

 

Hmm thanx for your reply.
But, Still I face the same error.
I turned Off UAC completely and also restarted the computer.

 

use eset uninstaller and try installing again

 

Tried many times with removal tool

 

did you use the uninstall tool in safe mode?

 

Yes, I tried to use uninstall tool in safe mode. But it says, there is no antivorus product is installed.
I removed eset with your uninstaller.

I even tried with the administrator account which is in built in the windows 7.

 

In safe mode, try removing the file C:\WINDOWS\system32\drivers\ehdrv.sys

 

Thank you for your reply.
But, I tried to create a new user account with administrator rights and then, tried to install in it.
Then, I am able to install successfully.
it also working now in other user user account also.

Now, I deleted the user account which I created to install eset.
Restarted the computer, Eset is wr=roking fine now. updated successfully.

 

Hello Ousudrs.
I am happy to hear that you finally got things to work.

Best Regards