install issue

Discussion in 'ESET Smart Security' started by Lameduck, Feb 4, 2009.

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  1. Lameduck

    Lameduck Registered Member

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    Feb 4, 2009
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    Hi I have a Windows xp pro SP3 computer.

    I just renewed my licence. I had just the anti virus and decided to upgrade to ESS.

    When I uninstalling Nod 32 the program hang on uninstalling the drivers. I left the computer for 24 hours and it was still trying to uninstall nod 32 drivers.

    I tried to cancel the uninstall and let that go for 2 hours and it was still Hung. The computer was not frozen.

    So I re booted the computer.

    I then downloaded a copy of ESS and installed it.

    It installs and updated its self and all works. I can access the internet and my network. It does not ask for a restart which is strange as I have a licence for 3 computers and the other ones asked for restart after install.

    The problem I have is that when I turn off the computer and start it again the next day I can not access the network. I turn of the firewall and it still is not working. So I uninstall ESS and the network is up and running again, I have tried the reinstall 3 times now and I have the same problem.


    I hope this makes scene.

    Regards
    LameDuck
     
  2. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    Just a hunch, there could be an interference with another ndis driver. Do you have Nvidia Network Access Manager installed?
     
  3. Lameduck

    Lameduck Registered Member

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    Feb 4, 2009
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    No I do not have that installed.
     
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