Incorrect partition size

Discussion in 'Acronis Disk Director Suite' started by AWF, Jan 14, 2006.

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  1. AWF

    AWF Registered Member

    Jan 14, 2006
    A strange one here. I recently installed a 200Gb system drive which has formatted fine etc. Windows shows the full capacity, Disk Manager shows the full capacity in the graphical bar thing but has it listed as only 128Gb being available when attempting to create a new partition or resize,(There is no unallocated space listed) Does anyone have any ideas ?
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello AWF,

    Thank you for choosing Acronis Partition and Disk Managing Software.

    Please download the latest version of Acronis drivers, install it with disabled logging and see if the problem still persists.

    If the problem still persists then enable logging by running the Acronis drivers installation package once again, reproduce the problem and collect the c:\snapapi.log file.

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Kirill Omelchenko
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