Improper dismounting of tib-file

Discussion in 'Acronis True Image Product Line' started by lagerstedt, May 16, 2008.

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  1. lagerstedt

    lagerstedt Registered Member

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    I just mounted a tib-file and extracted a file from it. Then I dismounted the tib-file. All seemed to work as it should. A few minutes later I got several popups with this content:

    Application popup: Windows - Delayed Write Failed : Windows was unable to save all the data for the file \Device\HarddiskVolume9\$Mft. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

    And this in the event viewer:

    {Lost Delayed-Write Data} The system was attempting to transfer file data from buffers to \Device\HarddiskVolume9. The write operation failed, and only some of the data may have been written to the file.

    Volume 9? I have only 8 volumes (partitions). But the mounted tib-file was a virtual partion and should have been seen as volume 9 by Windows. Is it possible that it was not properly dismounted? To make sure I restarted the computer and the popups are gone.

    Why did Windows try to write to volume 9?

    No data loss, checked all harddisks with Diskfixer (SystemSuite). No errors.

    Windows 2000 Pro/SP4
    TI 9.0.3854
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Did you mount the image in Read-Only or Read-Write mode?
     
  3. lagerstedt

    lagerstedt Registered Member

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    Read-only. I could still copy a file from the image, which was all I needed.
     
  4. MudCrab

    MudCrab Imaging Specialist

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    In that case, I would just ignore the error as nothing could be written even if Windows wanted to. Also, the original image file is not at risk (even in Read-Write mode, the original file isn't changed).

    Otherwise, you'd probably have to submit a support request to Acronis.
     
  5. Howard Kaikow

    Howard Kaikow Registered Member

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    THat's a bug.

    I pointed this out quite a while ago.
    Indeed, I jut camoe to this forum today for the sole purpose of finding my postings on this issue.

    The simplest explanation I can try to give is that TI, and other apps, have proccess running that continuously monitor certauin things with respect to drives.

    In some cases, these apps do not play nicely together.

    For example, when I enountere the problem, I had bot TI 9 and Ghost 10 installed. At some point after either one dismounted a volume, the nasty message yopu saw pops up. They just did not play nice with each other.

    Since uninstalling Ghost, I rarely see the message, but it does happen occasionally.

    You can avoid such messages by rebooting after a dismount, yes, it's a crock, but that's the only solution of which I am aware.

    I too am running Windows 2000, and that is a factor, and I am running
    TI 9.0.3854, which also may be a factor.
    I do not know if the problem occurs with Windows XP.

    Note that this, and related problems, can be found by searching the MSFT KB.
    It's vert complex issue, but we know that, even if TI knows the solution, we are not going to see an update to TI 9

    P.S. The reason, I am lookin gfor my oold postings is found that Kaspersky KAV 7.0.125 craps out with a serious error, then you ultimately see the message raised by this thread.

    This happens when scanning a particular file when the file is located on a USB drive.

    In a few minutes, I'm gonna try to reproduce the problem.
    No problem scanning the file on an internal drive.

    Interested folkes mat wish to look at When does KAV release a downloaded file?.
     
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