I purchased a TI20 and today, 10-11-008, Acronis put in my account one downloaded program reffering it. 1-The program is the TrueImage2009.9615_s_k.exe, (with 86.6MGB). 2- I became very happy because the trial don't work and I lost the saturday and the sunday and so, the health trying fix it. All right. 3- I unistalled the trialTI20, and i installed the new one and, miracle. Was possible register it with the old right serial . 4- The happy is short. Toujours. C'est la vie. 5- i was create a ASZ on my HD that has two partition, C: and E: and the operation failed. 6- I put here three screen images that display the facts. We can see the manage acronis wizard creating the image, the partition and allocation of space and look for the GREAT error image of the message REBOOT is required on the screen below the windows of Operetion progress that display in the slice the inexistente operation. HELP me. my TI11 was great. The TI20 will be better. Can someone help me to create the ASZ in this TI20 runing Win XP Pro SP3?. Thanks i advance.