IMON triggers crashes in web applications

Discussion in 'NOD32 version 2 Forum' started by epmoj, Oct 25, 2006.

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  1. epmoj

    epmoj Registered Member

    Oct 25, 2006

    I've encountered problems with IMON and a couple of applications that I regularly use.
    Firstly Firefox 2.0: When I go to i.e Firefox crashes. If I the exclude FF in IMON everything is fine. I don't want to exclude FF from being filtered...
    Secondly J.River Media Center 12: When listening to streaming media and changing from one station to another IMON triggers a crash in Media Center. Again if I exclude MC everything runs just fine.

    Excluding MC I can live with but its worse with FF. I have this problem on two different computers

    Any ideas?

    BR John

    EDIT: Imon crashes also IE6 when browsing to

    This is the error from IE6. Note that the ModName and Offset values are always the same regardless of the program that crashes (and computer)
    AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
    ModVer: 5.1.2600.2180 Offset: 00018fea

    NOD32 antivirus system information
    Virus signature database version: 1.1832 (20061025)
    Dated: 25. october 2006
    Virus signature database build: 8274

    Information on other scanner support parts
    Advanced heuristics module version: 1.038 (20061019)
    Advanced heuristics module build: 1123
    Internet filter version: 1.002 (20040708 )
    Internet filter build: 1013
    Archive support module version: 1.050 (20060926)
    Archive support module build version: 1176

    Information about installed components
    NOD32 for Windows NT/2000/XP/2003/x64 - Base
    Version: 2.51.26
    NOD32 for Windows NT/2000/XP/2003/x64 - Internet support
    Version: 2.51.26
    NOD32 for Windows NT/2000/XP/2003/x64 - Standard component
    Version: 2.51.26

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 512 MB
    Processor: AMD Sempron(tm) Processor 2600+ (1600 MHz)
  2. ASpace

    ASpace Guest

    To start with :
    Don't use Higher efficenly (Active mode) for all programs . As written in NOD32's help file , IMON is not appropriate for streaming applications .

    I would recommend you have Higher efficency only on your web-browser (Firefox and Opera...)

    The solution for your problem :

    1. Repair Winsock
    Since you have Windows XP with SP2 you can use internal commands to repair Winsock
    IMON works in the early Winsock level in order to protect you . IMON needs Winsock in perfect conditions and sometimes if Winsock is not in good condition you may have problems . So you need to fix it to ensure it is ok

    Windows XP SP2 only

    Start –> Run
    type cmd and click OK.
    Type netsh winsock reset
    Press ENTER . Restart immediately !

    2. After reboot , reregister IMON by opening Control Center -> IMON and follow the instructions

    3. In IMON -> Setup -> "HTTP" tab -> Client compatibility
    make sure you set all programs to Higher compatibility except from your web-browser Firefox

    By putting applications in higher compatibility you don't lose protection . First they will again be scanned by IMON but in other mode and second , AMON is the most important protections which is working for you


    Edit : -> P.S. Welcome to Wilders ! :)
    Last edited by a moderator: Oct 25, 2006
  3. epmoj

    epmoj Registered Member

    Oct 25, 2006
    Thank You!

    Thanks for the advice... but it didn't solve the problem. Could it be some conflict between IMON and ContentProtect (from which I also have installed on the computers? ContentProtect also lurks in the Winsock LSP
    and monitors/filters traffic through ports 80 and... 443 if my memory serves me right... I must see if I can exclude ContentProtect and try it out.

    BR John
  4. agoretsky

    agoretsky Eset Staff Account

    Apr 4, 2006

    If you temporarily uninstall ContentWatch's ContentProtect program for testing purposes, does the problem go away?


    Aryeh Goretsky
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