IMON triggers crashes in web applications

Discussion in 'NOD32 version 2 Forum' started by epmoj, Oct 25, 2006.

Thread Status:
Not open for further replies.
  1. epmoj

    epmoj Registered Member

    Joined:
    Oct 25, 2006
    Posts:
    10
    Hi!

    I've encountered problems with IMON and a couple of applications that I regularly use.
    Firstly Firefox 2.0: When I go to i.e www.adobe.com/flash Firefox crashes. If I the exclude FF in IMON everything is fine. I don't want to exclude FF from being filtered...
    Secondly J.River Media Center 12: When listening to streaming media and changing from one station to another IMON triggers a crash in Media Center. Again if I exclude MC everything runs just fine.

    Excluding MC I can live with but its worse with FF. I have this problem on two different computers

    Any ideas?

    BR John

    EDIT: Imon crashes also IE6 when browsing to www.adobe.com/flash

    This is the error from IE6. Note that the ModName and Offset values are always the same regardless of the program that crashes (and computer)
    AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: ntdll.dll
    ModVer: 5.1.2600.2180 Offset: 00018fea

    NOD32 antivirus system information
    Virus signature database version: 1.1832 (20061025)
    Dated: 25. october 2006
    Virus signature database build: 8274

    Information on other scanner support parts
    Advanced heuristics module version: 1.038 (20061019)
    Advanced heuristics module build: 1123
    Internet filter version: 1.002 (20040708 )
    Internet filter build: 1013
    Archive support module version: 1.050 (20060926)
    Archive support module build version: 1176

    Information about installed components
    NOD32 for Windows NT/2000/XP/2003/x64 - Base
    Version: 2.51.26
    NOD32 for Windows NT/2000/XP/2003/x64 - Internet support
    Version: 2.51.26
    NOD32 for Windows NT/2000/XP/2003/x64 - Standard component
    Version: 2.51.26

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 512 MB
    Processor: AMD Sempron(tm) Processor 2600+ (1600 MHz)
     
  2. ASpace

    ASpace Guest

    To start with :
    Don't use Higher efficenly (Active mode) for all programs . As written in NOD32's help file , IMON is not appropriate for streaming applications .

    I would recommend you have Higher efficency only on your web-browser (Firefox and Opera...)

    The solution for your problem :

    1. Repair Winsock
    Since you have Windows XP with SP2 you can use internal commands to repair Winsock
    IMON works in the early Winsock level in order to protect you . IMON needs Winsock in perfect conditions and sometimes if Winsock is not in good condition you may have problems . So you need to fix it to ensure it is ok


    Windows XP SP2 only

    Start –> Run
    type cmd and click OK.
    Type netsh winsock reset
    Press ENTER . Restart immediately !


    2. After reboot , reregister IMON by opening Control Center -> IMON and follow the instructions

    3. In IMON -> Setup -> "HTTP" tab -> Client compatibility
    make sure you set all programs to Higher compatibility except from your web-browser Firefox

    By putting applications in higher compatibility you don't lose protection . First they will again be scanned by IMON but in other mode and second , AMON is the most important protections which is working for you

    ;)


    Edit : -> P.S. Welcome to Wilders ! :)
     
    Last edited by a moderator: Oct 25, 2006
  3. epmoj

    epmoj Registered Member

    Joined:
    Oct 25, 2006
    Posts:
    10
    Thank You!

    Thanks for the advice... but it didn't solve the problem. Could it be some conflict between IMON and ContentProtect (from www.contentwatch.com) which I also have installed on the computers? ContentProtect also lurks in the Winsock LSP
    and monitors/filters traffic through ports 80 and... 443 if my memory serves me right... I must see if I can exclude ContentProtect and try it out.

    BR John
     
  4. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    If you temporarily uninstall ContentWatch's ContentProtect program for testing purposes, does the problem go away?

    Regards,

    Aryeh Goretsky
     
Thread Status:
Not open for further replies.