IMON - crashes becoming frequent

Discussion in 'NOD32 version 2 Forum' started by ShunterAlhena, Mar 4, 2005.

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  1. ShunterAlhena

    ShunterAlhena Registered Member

    Joined:
    Aug 1, 2004
    Posts:
    134
    Location:
    Szigethalom, Hungary
    Hi all,
    Don't misinterpret me: I love NOD32, mostly because of AH detection and light resource consumption.
    But. In the recent few days, applications started dying. The Windows "xxx encountered an error and has stopped" (Send Report, etc.) dialog is a frequent visitor, and IMON is always marked as the culprit. Adding these applications in my IMON exclusions has solved the situation, but my browser is on the list too! I wouldn't like to switch off Internet monitoring on the Internet browser!
    List:
    DkService.exe (Diskeeper 9 Professional Build 515)
    Firefox.exe (1.0.1)
    svchost.exe (WinXP Prof SP2 + all updates)
    plus some who died only once

    I'm not sure about svchost.exe as the failed module is "unknown", but I am quite confident that IMON causes it to die too.
    Is there a solution? These poor fellows are all on "High compatibility". I trudged through the Eventlog several times only to find nothing.

    Also, IMON has received no update since 2004-07-08...

    Regards,
    ShunterAlhena
     
  2. tazdevl

    tazdevl Registered Member

    Joined:
    May 17, 2004
    Posts:
    837
    Location:
    AZ, USA
    I have the same version of IMON. Why does it need to be updated?

    I'd re-download the latest version, uninstall and reinstall. Also, are you using a proxy?
     
  3. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    163,765
    Location:
    Texas
    ShunterAlhena

    Does your error log give specific info on the problem?

    start, help and support, pick a task, tools, error log
     
  4. ShunterAlhena

    ShunterAlhena Registered Member

    Joined:
    Aug 1, 2004
    Posts:
    134
    Location:
    Szigethalom, Hungary
    NOD32 Antivirus System information
    Virus signature database version: 1.1017 (20050302)
    Dated: 2005. március 2.
    Virus signature database build: 5329

    Information on other scanner support parts
    Advanced heuristics module version: 1.012 (20050206)
    Advanced heuristics module build: 1077
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.025 (20041221)
    Archive support module build version: 1106

    Information on installed components
    NOD32 For Windows NT/2000/XP/2003 - Base
    Version: 2.12.3
    NOD32 For Windows NT/2000/XP/2003 - Internet support
    Version: 2.12.3
    NOD32 for Windows NT/2000/XP/2003 - Standard component
    Version: 2.12.3

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Szervizcsomag 2
    Version of common control components: 5.82.2900
    RAM: 1023 MB
    Processor: Intel(R) Pentium(R) 4 CPU 2.60GHz (2598 MHz)


    -- should be the latest version.
    IMON doesn't necessarily have to be updated, when it comes to busting viruses this version performs great as well.

    svchost.exe is pulled from the list; it finally told me that ntdll.dll is the erroneous module. Imon has nothing to do with it. :rolleyes: :blink:

    As for the other processes, the error logs yield no further information than:
    "Faulty application: DkService.exe, version: 9.0.515.0, faulty module: imon.dll, version: 0.0.0.0, memory address: 0x0000ac45 (varies)." (Translated.)

    But! It is evident that ntdll.dll and IMON failures are two separate cases. They might be connected, but anyway ntdll has to be dealt with before I blame ESET. And the problems caused clearly by IMON are no more than a nuisance. So /to stop wasting your time on a case that's not even connected to NOD/ I thank all posters for their good intentions and will try to fix this box on my own. /When ntdll is cleared and IMON's still problematic I'll return for a good ranting.;)/
     
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