IMON and internet

Discussion in 'NOD32 version 2 Forum' started by visitor, Feb 9, 2004.

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  1. visitor

    visitor Guest

    Our cable net some times just cut for no reason. this happens very recent (5 days ago) today a guy from ISP service came to investigate and he found nothing suspicious. He advised to reinstall OS. But I found (when no connection) if I go to
    IMON>setup>advanced setup>setup tab>repair now.
    I get the connection back after a reboot
    Why is this? Thank you
     
  2. Stan999

    Stan999 Registered Member

    Joined:
    Sep 27, 2002
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    Location:
    Fort Worth, TX USA
    Do you get the connection back if you just reboot the computer?
     
  3. Marcos

    Marcos Eset Staff Account

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    Nov 22, 2002
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    14,376
    Hello,

    try turning off IMON by clicking the Stop button and restarting the machine to see if the problem goes off. If so, I suggest you drop en email to support@nod32.com.
     
  4. visitor

    visitor Guest

    No. the reason for reboot is that IMON prompt you to reboot after clicking "repair now"
    I usually find IMON inactive (don't know why)
    I thik the problem started when we switched to v2.000.9
     
  5. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
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    Well, in fact "inactive" was meant to mean "idle" so it's OK and the wording will be changed. Please drop us an email as I suggested before.
     
  6. visitor

    visitor Guest

    Thanks Marcos
    I'll. But first let us see what the ISP service man says. Tomorrow we are expecting another technician coming
     
  7. visitor

    visitor Guest

    Hi
    This second service man found nothing suspicious either, after a talk about what/when this happened and what we suspect, finally we decided to go back to engine 2.000.6 and the problim disappear. Now the net connection is ok as before
     
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