Looks like I can't get an answer form tech support either... Every single image I make, doesn't matter wether it is local, external, or CD, checks out as "corrupted image". Since there doesn't seem to be a fix, please advise me on how to get my money back. By now I ruined 32 CD's, wasted 2 days and am at the end of my rope in trying to find a solution for this problem. (Especially since no one from this company seems to be interested in even give anybody an answer about this problem. I read this whole forum and couldn't find a solution/tech support response to this) TechSupport / Sales: ====================================================== If it is fixable I'd like to have a fix because I like the the way the program works (if it would work), otherwise I'll just cancel the charges to my credit card, if I can't get a refund for this defective product. ====================================================== PS: Does anybody out there know of a comparable program that he/she knows to work? Needs to have a bootable CD (since I don't have a floppy drive) I need to have something working, since I can't backup my machine with this and I need to so before I install any more software on this virgin re-install.